Sowmya Murthy

CMO & Chief Customer Officer @SevenLakesTech | SaaS Growth Executive | Enterprise Business Innovator | Women in Leadership Advocate

[Sowmya Murthy @SowmyaMurthy]

When analyzing the #CustomerExperience, there are some metrics that come to mind. @AlonGhelber says that we need standards and best practices when it comes to #CX metrics, as everyone has a different idea of what is important.
https://t.co/8RArSIKr3M

[Sowmya Murthy @SowmyaMurthy]

A great way to improve your #SaaS business is with #chatbots. Chatbots have multiple benefits, including improved efficiency in customer service, better engagement, and more brand awareness. Overall, they're a great way to enhance the #CustomerExperience!
https://t.co/MTzpydDE8w

[Sowmya Murthy @SowmyaMurthy]

As the #OilAndGas industry goes through multiple government reforms, #EnvironmentalJustice should be a top priority. For the industry to continue to thrive, we need to take care of the communities that are affected and be careful with toxic waste.
https://t.co/pBiZKK1jnR

[Sowmya Murthy @SowmyaMurthy]

There are so many LGBTQ+ #WomenInTech who have made huge strides in the industry! Love reading these inspirational stories about all of the #innovation that these womxn have led. Hoping to see more #inclusion in the tech industry in the future!
https://t.co/0AP0iEoDbV

[Sowmya Murthy @SowmyaMurthy]

#MentalHealth in the workplace has become a higher priority for companies. To improve #EmployeeWellbeing, get a good understanding of the roles within your company. If there are roles that cause high stress, find ways to support them. #Leadership
https://t.co/BeLDQPVlxt

[Rania @RaniasTweets]

“…eight in 10 people don’t seek treatment due to shame and stigma. More than access is needed to support your employees’ mental health.”

#MentalHealth
#ReturnToWork
#WorkplaceWellness https://t.co/TQ2EccKs8I

[Sowmya Murthy @SowmyaMurthy]

Helpful advice from @StartupPro on delivering a memorable #CustomerExperience. A great #CX starts from within, so make sure your team members are happy and enjoy interacting with customers.
https://t.co/hustrSGSoy

[Sowmya Murthy @SowmyaMurthy]

In #SaaS, #ContentMarketing can be a game-changer. @KonradSanders emphasizes the importance of the language you use in your copy. Make sure you're engaging and talking directly to your customers, using words like "you". #MarketingStrategy
https://t.co/PyVkGQDlHW

[Sowmya Murthy @SowmyaMurthy]

Great to see more universities empowering #WomenInSTEM! The numbers have been significantly low, with only 30% of female students selecting a STEM field as their major. Let's keep encouraging women to pursue these fields and promote #diversity!
https://t.co/1lci5UJvxT

[Sowmya Murthy @SowmyaMurthy]

If you're in #SaaS, you may find benefits in #CustomerTestimonials for your #MarketingStrategy. Testimonials are a great way to attract and build trust with leads, as they'll see how your product has helped other companies.
https://t.co/il1l4qUlUr

[Business 2 Community @B2Community]

Benefits of Customer Testimonials in SaaS https://t.co/zAQ0vXxgUp

[Sowmya Murthy @SowmyaMurthy]

To build relationships with your customers, you need to take care of the #CustomerExperience. @sunilmenon talks about understanding customer signals to figure out how you can improve the #CX. Always keep a lookout for ways to keep your customers happy.
https://t.co/p3Za5yKBzK

[Sowmya Murthy @SowmyaMurthy]

As we transition to a #NetZero carbon world, the #OilAndGas industry will need to make some changes. For the next few years, the main focus will be to reduce our #CarbonFootprint as oil and gas will still be our primary sources of energy.
https://t.co/LBwkHs0cRy

[Sowmya Murthy @SowmyaMurthy]

If you're in SaaS, your #MarketingStrategy may look a little different. Many companies will slow down or stop marketing after they've made the sale, but in #SaaS, you have to keep going. This will help with retention and referrals for additional sales.
https://t.co/98hw4vo2Fm

[Sowmya Murthy @SowmyaMurthy]

The comparatively low number of #WomenInSTEM is disheartening, especially women of color. To diversify the industry, we need to encourage girls from a young age and show them that they can achieve anything. #Diversity
https://t.co/ms8ATWLj14

[Sowmya Murthy @SowmyaMurthy]

As the world continues down the road of #sustainability, the #OilAndGas industry needs to figure out a new strategy to properly adjust. While producers will continue to survive for now, they'll need to adopt new technology to stay afloat in the future.
https://t.co/VebMkUiUUG

[S&P Global Ratings @SPGlobalRatings]

The #ESG winds of change could become a tempest for global oil and gas producers. In January, we revised our risk assessment for the upstream oil and gas producers to moderately high from intermediate, flagging the industry's changing investment landscape, https://t.co/aKFsKOM2Vw

[Sowmya Murthy @SowmyaMurthy]

As the world makes an effort to be more #sustainable, the #OilIndustry is trying hard to keep up. @RToplensky shares insights on the transition to #CleanEnergy and what some big oil companies are doing to stay afloat.
https://t.co/G565UlkL1Q

[Sowmya Murthy @SowmyaMurthy]

@Ken_Silverstein My pleasure. Thanks for the insights, Ken!

[Sowmya Murthy @SowmyaMurthy]

One of the main concerns for #ClimateChange is the methane that is released from #OilAndGas operations, but there is an effective solution. According to @Ken_Silverstein, it is both doable and profitable to capture and regulate methane releases.
https://t.co/VDt6yQmJ6h

[Sowmya Murthy @SowmyaMurthy]

While progress is being made, there is still an undeniable #WageGap for #WomenInTech. @nkolakowski discusses the persisting issue and how we can improve. Transparency is key for #equality for women to know if they're getting paid what they deserve.
https://t.co/ZCC8zaiDcP

[Sowmya Murthy @SowmyaMurthy]

Driving #BusinessGrowth as a #SaaS provider can have better flow when we stay curious. With technology constantly evolving, there are always new opportunities. Keep looking for ways to improve your services so that yours can stand out from the crowd!
https://t.co/ZkwEIc6Efl

[Sowmya Murthy @SowmyaMurthy]

It's been so inspirational working with @conocophillips' Sterling Satterfield! His #LeadershipSkills are absolutely amazing, and his hard work never goes unnoticed. Read my story to see how he collaborated with @SevenLakesTech to implement our JOYN FDG.
https://t.co/RsrqO47jzE

[Sowmya Murthy @SowmyaMurthy]

Figuring out the best process for #OilAndGas production can be a challenge, especially with all of the changes in the industry. Consider @SevenLakesTech as your #SaaS provider to help you solve these problems in only two weeks!
https://t.co/gTXQdr87av

[Seven Lakes Technologies @SevenLakesTech]

What are 14 days' worth in #oilfield production software buying cycle? A lot. Ask Andy. He became a hero and accelerated his path to value. Find out how.

https://t.co/rn0AeERWgb

#SaaS @OilandGasProduction