@Avisresponse27 Or you can share a direct number to speak to a supervisor who can actually assist as the supervisor Samantha I spoke to, lacks customer service and just refers to policy. Well Samantha, how about you listen to customers and work toward a solution.
@Avis why is it so difficult to speak to a supervisor? I was on hold for an hour and supervisor by the name Samantha was very unhelpful. I paid in full and I was told by the employees in the New Rochelle train station location I would be refunded the difference. Avis is the worst
@Avis I’ve heard we apologize over 10 times, bottom line is your team members in the new Rochelle train station location gave misinformation 3 times regarding a refund and your customer service support refers to policy opposed to actually listening and understanding.
@Avis Avis has team members that give misinformation and supervisors who do not believe in accountability, do not rent from them, they truly lack customer service skills. Spread the word people, zero accountability and lacks customer service.
@THE_TNT_TEAM Thank you Tony for any and all updates. Anyone in the comments with negative thoughts, why are you even here? Tony and ray share the information as they say, they do not control what happens in the world fools, or as Tony says…Fidiots..