Why Points Made? Because conversation designers need to stop reinventing the wheel and level-up our skills and knowledge. Be part of moving #conversationdesign forward @pointsmadeforum June 2-3 in Minneapolis.
@cpearl42 I just heard this on another IVR. The typing sound was de rigeur for a while there in 2001ish but most organizations stopped using it for exactly this reason not long after.
@BethCarey12@BrianRoemmele Such an important perspective to consider, Beth. Both #NLU and #conversationdesign are wildly overestimated right now and the only way to continue to grow is to acknowledge current limitations.
Are you interested in the underlying principles of creating human-machine conversations? Points Made is on the forefront.
Searching for effective ways of researching and evaluating conversational experiences? This is the event for you.
In honor of the upcoming Leap Day - we're making the conference rate leap backwards back to the early bird rate saving you $100. https://t.co/sbfUV0g9w7
98 days and counting till @pointsmadeforum. Why Points Made, you ask? Because automated conversations change users and societies in ways we’re not thinking about.
#ConversationalAI#vui#chatbots
The ability to understand that we don't understand something and work to gain understanding may be one our most powerful skill sets.
https://t.co/VBg5mO6vlk
We have been publishing articles about Usability and Human Factors since 2005. Check our archive to find precious research gems https://t.co/oJIbAz311u #UX#HCI
Local Ohio peeps: come chat about all things conversation design at the Columbus Alexa Meetup tomorrow night! Great Conversational Design for Alexa -- Ask an Expert! https://t.co/61p0BGhxy0 #Meetup#Westerville via @Meetup