Walk through any airport and @united has no customer service reps anymore. Use the chat tonight to get rebooked while sitting on a de-icing pad after being diverted. Agent says “you need to contact someone at the airport”. How can I? We are not at a gate. Unacceptable UA!
@FedEx it is 2026! I should not have to make a phone call to tell you to deliver my package that Mikaell has had on his truck for 5 damn days! And I don’t need your AI bot telling me it will be delivered by the date given, when it’s now 5 days late! #pullyourheadoutofyourass