@The1LikeSaf@GAMEdigital@GAMEHelps To be fair it was in a cardboard package, kinda like what you’d get a game from Amazon or somewhere delivered in. Opened it as I was walking out the shop just to make sure it was all above board and was presented with that monstrosity 😂
@GAMEdigital Pre ordered Resident Evil 4 steelbook, collection in store. Got handed this and told I had to raise a ticket online since that’s where I’d ordered it. Did that and was told it can’t be replace. Offered either £10 worth of reward points or a refund. Fucking joke.
@The1LikeSaf@GAMEdigital@GAMEHelps 100% serious unfortunately. I don’t know if I’m more pissed that they ‘can’t’ replace it, or that the shop I collected my order from had other steelbooks on the shelf and wouldn’t change it as I’d pre ordered it online and not in store. What kind of fucking company does that?
@AskPlayStation There’s no option there for the issue I’m having. When I go through the motions it just says ”sorry there’s nothing we can do here”. Surely you have a phone number so that I can contact someone to get this sorted?
@AskPlayStation Thank you for getting back to me. The charging port has come loose inside the controller, which means I can’t charge it anymore. The port itself always seemed tight from purchase and it gave way recently. I’m hoping I can be sent away and fixed.