SpitFire Dialers

Award winning predictive dialer and auto dialer software by OPC Marketing. OPC manufactures SpitFire ® brand Predictive Dialers and AutoDialer solutions.

[SpitFire Dialers @SpitFireDialers]

Happy Holidays everyone!
We will be closed on 12/24 at 12pm CST and off 12/25.
We will also be off on new years.

A big thank you to all of our lovely customers and we are excited for another year together! 💓

[SpitFire Dialers @SpitFireDialers]

We would like to thank @weedmanusa @weedmancanada Jennifer Lemke & all the amazing franchisees at for having us participate at the 2020 Weed Man virtual conference. We are honored and privileged to be a part of such an fantastic conference. #WeedManUSA #WeedMan #Lawncare

[SpitFire Dialers @SpitFireDialers]

We are excited to be a part of the Weed Man virtual conference! #weedmanusa #weedmancanada @weedmanusa

[SpitFire Dialers @SpitFireDialers]

It's the LAST DAY for SpitFire's Black Friday deals!
50% off SpitFire add-ons!
These include additional lines, agent seats, supervisors, managers, CRM integration, email templates, call recording, and SMS!

Email [email protected] or call 800-859-5924 for more info! ☺️

[SpitFire Dialers @SpitFireDialers]

It's Cyber Monday!

Receive 50% OFF on SpitFire add-ons such as: Agent Seats, Additional Lines, Supervisors, Additional Managers, Email Templates, CRM Integration, Call recording & NEW SMS!

Reach out to [email protected] or call 800-859-5924 ext. 203# for more info!

[SpitFire Dialers @SpitFireDialers]

URGENT UPDATE:
Google will soon be releasing a web agent security update that's incompatible with dialers whose version isn't 1.8.0.1 or above. If you haven't been updated to 1.8.0.1 and are using web agent, please reach out to [email protected] to schedule an update!

[SpitFire Dialers @SpitFireDialers]

Tip of the day:
You can have one campaign send numbers associated with a disposition to a different list. Just double click on the disposition, select a list in the "move to list" drop-down, then assign that list to a campaign! You'll need an empty list for the drop-down assign.

[SpitFire Dialers @SpitFireDialers]

Tip of the day:
Any time you need help with your dialer or agent stations, feel free to open a ticket at https://t.co/KIVRTYqlKs OR send an email to [email protected] ☺️

[SpitFire Dialers @SpitFireDialers]

Tip of the day:
With a texting license and our newest update, you can now have appointment reminders, customer purchases, or anything texted to your customers! If you have any questions on how to get started, reach out to [email protected] or 1-800-859-5924 ex 203.

[SpitFire Dialers @SpitFireDialers]

Tip of the day:
You can have predictive campaigns leave an automated voice message whenever a call hits an answering machine. Just download wavosaur to record a .wav file in 11025 hz, 8 bit, mono, then reach out to [email protected] or open a ticket 👍

[SpitFire Dialers @SpitFireDialers]

Tip of the day:
All SIP carriers require only connected calls to be connected for at least 6 seconds to keep your company on their premium dialing route. To make sure that's happening, open a campaign and follow the instructions in the image below! ☺️

[SpitFire Dialers @SpitFireDialers]

Tip of the day:
If you want to permanently set your dial ratio, you can remove the slider from the campaign statistics window by choosing fixed rate in campaign algorithm and manually setting the dial ratio. Just be sure to keep an eye on your drops! 3% or less drop is important.

[SpitFire Dialers @SpitFireDialers]

Tip of the day:
In version 1.8.0.0, you can now rework campaign lists by date range! Got a disposition you don't want to call again for a while? Well now you can handle those like no one's business. Get out there and make customers happy with date range reworking ☺️

[SpitFire Dialers @SpitFireDialers]

ALERT FOR ALL SPITFIRE CUSTOMERS:
Windows support for all computers running windows 7 ends today. If there's any computers running windows 7, we highly recommend upgrading to windows 10 to make sure all working features continue working and to prevent potential information theft.

[SpitFire Dialers @SpitFireDialers]

ALERT FOR ALL SPITFIRE CUSTOMERS:
On January 14'th, Microsoft stops supporting computers running windows 7 and below. This is a potentially large security risk to any information stored on those computers. Consider upgrading those computers to windows 10 to keep information safe.

[SpitFire Dialers @SpitFireDialers]

It's a new year! Time to freshen up the dialer! If you have old users, deleted lists, or deleted campaigns, we can do a database cleanup to free up that extra data and have your dialer run more smoothly! Just send an email to [email protected] to schedule your cleanup!

[SpitFire Dialers @SpitFireDialers]

We at SpitFire hoped everyone had a lovely Christmas! New years is just around the corner and we hope all our lovely customers start the new year off on the best foot possible! Happy Holidays!

[SpitFire Dialers @SpitFireDialers]

We hope everyone had a lovely Christmas! We are back in full operations until New Years day. Feel free to swing in with any questions until then!

[SpitFire Dialers @SpitFireDialers]

To all our lovely customers:
Today we will be closing early at 1pm CST for the holidays and won't be available during Christmas. We at SpitFire hope everyone has a lovely holidays and a wonderful new years!

[SpitFire Dialers @SpitFireDialers]

Tip of the day: With the chat functionality, which is free with a review at https://t.co/88V7LmFulR, you can chat to your agents from the manager console. On the agent side, their chat button will light up to let them know they have a message, whether using webagent or desktop.