Michelle Z

[Michelle Z @SpoonieandtheSD]

@JetBlue @JetBlue I refuse to fly w/you due to an incident in ‘20 your staff felt that they became animal behavioralists, turned me/my SD away in BOS causing a medical episode, yet allowing a small dog to bark incessantly, yanking, it’s owner, out of a carrier, putting my SD at risk 🤨

[Michelle Z @SpoonieandtheSD]

#ShameOnYou @JetBlue for the way your ticket agents #failed to provide me with a #wheelchair after I collapsed on the floor. Your agents even tended to a person NOT on the Special Assistance line and left me in pain. Now they are trying to #coverup #adafail

[Michelle Z @SpoonieandtheSD]

@Hellinikon @Delta I was headed home. Some of us have to travel for appointments, finish up business, head to training/get additional hours, I also volunteer despite my own situation, you never know what someone is up to but I appreciate your advice about my fusions.

[Michelle Z @SpoonieandtheSD]

Hey @Delta this isn’t supposed to happen two #ServiceDogs in the same row that don’t know each other?!? Why you put us at risk of a missed medical episode & I just had two fusions! Flight1682 to Houston

[Michelle Z @SpoonieandtheSD]

@Hellinikon @Delta 🤣 ESA’s are glorified pets, my pets are home. I utilize forum for complaints & yelp for compliments. Why? Because it’s the only way to get the company’s attention. If you suffered from the most painful disease known to man in 3 limbs, you’d understand this perspective

[Michelle Z @SpoonieandtheSD]

@miguelon747 @Delta I’m the middle, if there’s someone allergic, they have to be accommodated as well and typically they would indicate this to the flight crew. One time 2 yrs ago there was a cat in a carrier who was about to be seated next to me, I am severely allergic so they asked him to move

[Michelle Z @SpoonieandtheSD]

@Nee83755735 @Delta I honestly felt bad because I had to open his tray table and put it away for him as he was a large man. This was poor planning on @Delta and the flight crew really did not care about #comfortofpassengers even more so about #disabledindividuals

[Michelle Z @SpoonieandtheSD]

@Informatio567 @Delta Exactly! Thankfully, the other was legit & he and I had a great convo. But it was a painful flight and I am still exhausted. My bursitis flaring, SI joint that was fused is in a world of pain because I had to keep my SD held in my floor space & I got a blister that is now open.

[Michelle Z @SpoonieandtheSD]

@ghostbluejoe @Delta They typically do, I actually fly @Delta quite often which is why I’m surprised this happened
The crew just didn’t seem to care honestly

[Michelle Z @SpoonieandtheSD]

@ArkSheila @Delta Because this is a medical device for my disability to actually help mitigate, not a pet for comfort. I don’t need a doctor’s note because I have several *actual DX* 🤦🏻‍♀️ he can locate specific individuals, my vehicle if needed since I have a TBI, aid in vestibular/balance & more

[Michelle Z @SpoonieandtheSD]

@TomMurp97164432 @AntarcticPoison @sinkiller1965 @Delta Agreed, no entitlement at all. I also pay $ for both the Reserve and the Platinum membership to have the upgrades & also get the comfort+ seats on purpose every flight which is almost every 4 weeks or more as I’m a frequent traveler.

[Michelle Z @SpoonieandtheSD]

@AmyPachmayer @JauffretSoligna @Delta Thanks & yes. The other passenger’s dog was not small, she was a lg GSD at least 75+, my English Lab 75 lbs. It was not comfortable at all, I got a blister that is now an abscess from the seatbelt & my jeans chafing because I couldn’t move while trying to hold my SD w/my bad leg

[Michelle Z @SpoonieandtheSD]

@JauffretSoligna @Delta My SD was B&T he ignores it all. They were fine, but obviously it could have ended differently had they not been. He has been attacked by fakes like my previous SD, who I had to pull from PA costing me another $25k, years of work + waiting, not to mention vet care and more

[Michelle Z @SpoonieandtheSD]

@sinkiller1965 @Delta We both looked at each other and knew as we are both frequent fliers. I’m a #DeltaSkyMilesReserve card holder and while I may not look it, I was certainly not treated like a #frequentfier either and #judged by my appearance 🤔🤨

[Michelle Z @SpoonieandtheSD]

@Delta Or poorly trained SD that was seated next to us. Imagine if other patrons were injured or if a medical episode was missed. That is a huge liability.

[Michelle Z @SpoonieandtheSD]

@Delta @Delta we did. It’s a full flight and they didn’t make an effort to try and have us accommodated. We are both seated in Comfort+ Row 10 E and the Aisle.

This poses a danger to us.
“Comfort and safety” not a priority 🤔

[Michelle Z @SpoonieandtheSD]

@JoshuaPHilll It’s in an unincorporated area of Bastrop it exists next to our children’s schools, next to Boring and SpaceX. He calls it Snailbrook. He partnered with Lennar to build the homes & has gotten permits for Liquor licenses, etc.. causing lots of traffic

[Michelle Z @SpoonieandtheSD]

Your @JetBlue agents are not properly trained when it comes to the #ADA and you should all be ashamed. It’s no wonder you had the most complaints in 2021 and were ranked the #worstairline

[Michelle Z @SpoonieandtheSD]

Lying on the grievance response is #Disgusting
Your ticket agents are on a #powertrip thinking they can cause customers such harm in #traumatizing them, especially the #Disabled when we have flown with you over 5 times in the past 7 months!