Surbiton Complainer

Dealing with the issues of Surbiton a day at a time

[David Kelly @kellyd1979]

This is probably pretty accurate from today’s absolute @SW_Help meltdown @swtrains_watch @SWTwits

[Michael Green @MGreen90222]

@SW_Help @swtrains_watch I left my laotop in a brown laptop bag on the 0820 Waterloo to Woking train this morning (because I'm an idiot). Any chance of a retweet in case anyone picked it up?

[Surbiton Complainer @Srbtncomplainer]

@British_Airways One of your colleagues did in a private message

[Surbiton Complainer @Srbtncomplainer]

Terrible customer service on Twitter and phone today @British_Airways please sort it out! Can I have a direct number to those who know about visas?

[Surbiton Complainer @Srbtncomplainer]

07:27 from Surbiton to Waterloo rammed, standing room only. Why have you put on an 8 carriage coach when it's normally 12? This is a hugely popular route! @SW_Help @EdwardJDavey

[Surbiton Complainer @Srbtncomplainer]

Any reason why on a strike day in this heat you run old 8-carriage trains with no aircon? It's rammed tonight @SW_Help @EdwardJDavey

[Surbiton Complainer @Srbtncomplainer]

@DrTomFlynn @SW_Help @SW_Help @EdwardJDavey would be good if this was answered, if not will need a FoI request!

[Mandrake @sdofcfc]

@SW_Help No need for me to do that because you've cancelled all my trains today

[Surbiton Complainer @Srbtncomplainer]

@SW_Help 9:51 from Vauxhall has been stationary for 10 minutes, why?

[Roberty Haggerty @roberty2903]

Best ever train delay.. we’ve no got enough fuel on board to go Exeter.. @SW_Help you really are something special.. not even south west trains were this inept! Absolutely disgraceful service!

[BBC @BBC]

❤️📝 A teenager who attached uplifting messages to a bridge to help people facing a mental health crisis has helped save six lives, police said.
👉 https://t.co/xwE7HBpXvg

[Scott Pepe @scottpepe1]

@SW_Help in 65 days this service has arrived on time once. Please could you let me know what steps are being taken to address this? @swtrains_watch @GroupSwr @WhichUK @surreylive #trainpains

[Surbiton Complainer @Srbtncomplainer]

Today you really mucked up, completely failed in your obligation to passengers on the hottest day of the year. Fail to prepare, prepare to fail @SW_Help @EdwardJDavey @CommonsTrans

[Dan Cates @cates_dan]

If you spend the majority of your time doing one thing, why not turn it into a hobby?

For instance, my new hobby is waiting for delayed trains. I hate my new hobby. @swtrains_watch @SW_Railway

[Penny @DenariumVulpes]

@SW_Help Three trains in a row through Surbiton....

[Surbiton Complainer @Srbtncomplainer]

@mattygroves @SW_Help @swtrains_watch @EdwardJDavey

[Kate Gowers @mattygroves]

I loathe @SW_Help. A 4 coach train, barely air-conditioned. On the hottest day of the year. Thanks. @swtrains_watch

[Surbiton Complainer @Srbtncomplainer]

@MarkLacey7 Feel your pain, hope you have safe cycle in :-)

[Mark Lacey @MarkLacey7]

Confirmed #southwesternrailway 7.08 from Surbiton = #sardineservice - I’m cycling tomorrow 🚴‍♀️ https://t.co/2UuZtO5uVE