Ramyata Srivastava

Live And Let Live,
A simple and super ziddi person.... proud to be an indian.... and a born princess.... and un necessarily intolerant one....

[Ramyata Srivastava @SriRamyata]

@zeptocares No reply or resilience head benn received even after the DM @ZeptoNow @zeptocares how will you survive will such a horrible attitude towards your customers after cheating the customers. No help. No resolution. No reply

[Ramyata Srivastava @SriRamyata]

One return in @ZeptoNow @zeptocares @ZeptoLab worst experience.Firstly they are not returning the product citing useless reasons and then the customer care executive hung up on me.
She didn't even even listen to me.I have placed numerous orders via Ecom but @zeptocares is worst

[CreditCruze @CreditCruze]

🚨 What kind of AI is @zeptocares @ZeptoNow using?

Ordered ice cream 🍦
Got completely melted ice cream - it was kept with tomato 🍅 and delivered without insulated box!

Raised it on chat → AI auto-denied the refund 🤖❌
Now asking me to email them!

Pathetic system, @ZeptoCare.
Is this “customer support”?

[Shweta Sharma @ShwetaSharma236]

Today I ordered bananas and Frooti from Zepto, but they delivered rotten bananas.

I don't understand why a customer pays to order goods and then receives defective goods.

If good quality goods are not available at the store, the order should be cancelled, not the defective goods should be sent to the customer's home.

I paid half the amount online and gave the remaining amount to the delivery boy. However, the delivery boy is not at fault because the goods arrive packed from the store.

The customer is not getting the goods for free. When we pay the full amount, we have a right to receive good quality goods in return.

In such cases, companies should take the quality checks at their stores and be serious about customer complaints.

It is absolutely not right to betray customer trust by sending defective goods.

[Ramyata Srivastava @SriRamyata]

@zeptocares @ZeptoNow @ZeptoLab @ZeptoNow @zeptocares @ZeptoLab no response received till now .... It has become the worst delivery app ever .... Not executing the simple returns also .... Horrible customer care also

[Ramyata Srivastava @SriRamyata]

@zeptocares I have already sent a number of DMs and no response has been received. I sent a mail also, Then too I received no resolution. Do you really think that we have no work but then to keep rereriating the same things again and again @ZeptoNow @zeptocares @ZeptoLab is THE WORST

[Ramyata Srivastava @SriRamyata]

@ZeptoNow @zeptocares @ZeptoLab no resolution, no accountability, no response . This is worst ever experience with any online delivery app. Even the mail is not responded.... @ZeptoNow @zeptocares @ZeptoLab claim to be 100 refund guarantee and no response received at all....

[Ramyata Srivastava @SriRamyata]

@ZeptoNow @zeptocares @ZeptoLab no resolution, no accountability, no response . This is worst ever experience with any online delivery app. Even the mail is not responded.... @ZeptoNow @zeptocares @ZeptoLab claim to be 100 refund guarantee and no response received at all....

[Shweta Sharma @ShwetaSharma236]

Today I ordered some items from Zepto. When the rider came to deliver them, I suspected that the quantity seemed to be a little less.

I had the onions weighed, and they weighed only 820 grams, even though I had ordered 1 kg.

Zepto is committing a massive fraud against its customers; they're always up to something!

One day, Zepto will be completely destroyed by its own workers, as they are cheating customers to make extra money!

Zepto needs to pay attention. If this continues, no customer will order from Zepto.

Zepto needs to hire good staff so they can take good care of their customers. Only then will the company be able to grow.

[Vijay Kumar @Bad_Meets_Evoll]

Hello zomato @zomatocare @zomato @Zomato_india My order was delivered with the package broken The food was not properly sealed when I received it. Please look into this issue and provide an appropriate refund or resolution. I can provide photos of the damaged package

[Ramyata Srivastava @SriRamyata]

@zeptocares @ZeptoNow @ZeptoLab @ZeptoNow @zeptocares @ZeptoLab
Except for repeated BOT messages . Please resolve the issue . It has already been shared with you via direct message .
And no response has been recieved till now ... Horrible experience and worst customer service ...

[Ramyata Srivastava @SriRamyata]

One return in @ZeptoNow @zeptocares @ZeptoLab worst experience.Firstly they are not returning the product citing useless reasons and then the customer care executive hung up on me.
She didn't even even listen to me.I have placed numerous orders via Ecom but @zeptocares is worst

[Swiggy Cares @SwiggyCares]

@SriRamyata Kindly meet us in the DM by clicking on the link below, and we’ll do our best to turn this experience around for you. Looking forward to resolving the issue! https://t.co/EhSzF5h9fZ

[Ramyata Srivastava @SriRamyata]

@SwiggyCares @Swiggy @SwiggyCares no response and no refund baad been issued to me. Still waiting

[Ramyata Srivastava @SriRamyata]

@SwiggyCares @Swiggy @Swiggy @SwiggyCares were you able to check and bother to revert back to an aggrieved customer

[Ramyata Srivastava @SriRamyata]

@SwiggyCares @Swiggy @SwiggyCares no response and no refund baad been issued to me. Still waiting

[Ramyata Srivastava @SriRamyata]

@Swiggy @SwiggyCares Order 243182166048699, delivery guy told paper beg had been torn off that's why the items fell on the road. all covered in roadside dirt and few packets were torn off. big tub of curd 1 kg broken and curd spilled allover. paneer packets. Need urgent refund

[Ramyata Srivastava @SriRamyata]

@SwiggyCares What is left to discuss. I have already explained my part . Now it's your turn to refund the due amount . It's quite simple and easy

[Ramyata Srivastava @SriRamyata]

@SwiggyCares What is left to discuss. I have already explained my part . Now it's your turn to refund the due amount . It's quite simple and easy

[Anil Kumar @8a87bbbcbb994fd]

I order an product it received defective
I create return multiple times but tracking I'd not generated
Already 20 days gone Flipkart not giving proper response , Flipkart ko customer nhi chaiye ab
@flipkartsupport
@Flipkart
@jaagograhakjago

[Rishav Bhardwaj @RishavB26]

Ordered from @zomato and recived order from different restraunt and fake paneer in it and after complaining to @zomatocare they declined to accept our complaint and just closed the chat. How bad support does zomato has @deepigoyal @fooddeptgoi
Order #8364593961

[Sumit Bisht @SumitBisht92]

Received a completely spilled pizza from @Swiggy. Reported the issue at 3:55 PM, but was only directed to a chatbot and asked to wait for an email. It's now 6:10 PM without any satisfactory resolution or callback. Is this acceptable customer service?
@Swiggy @SwiggyCares