I've covered school tech for the @nytimes for a decade. And I'm fascinated by how Big Tech makes products like Chromebooks and A.I. chatbots seem urgent.
Our story today brings you inside that powerful industry playbook for influencing schools.
https://t.co/Zu25tKoJRs
Over one-third of recently published pages on the internet may have been written or substantially edited by #AI.
In a July 2026 snapshot of webpages, 35% of the pages that were published after the release of ChatGPT show signs of AI authorship.
If you think the fines being sought against Meta are high, at 200 B, remember that Meta has been harming children at an industrial scale for 2 decades. They knew it, their own research showed it.
We organized 35 of their own studies here:
https://t.co/JWDqxq78jB
Americans who participate more in politics, civic life, religion and news consumption are more likely to have negative feelings about the state of the country.
But they are more likely to have positive feelings about the state of their local community.
#PewKnightInitiative
Doctors’ pay fell more than public sector average, analysis shows @NuffieldTrust.
In the 14 years to March 2025, real terms average earnings of resident doctors fell 8.6% and that of consultants 10%. This compared with 6.9% across the public sector
https://t.co/9FDrliXftx
Never engage a group in solving a problem until they have felt the problem. Do something in the first 60 seconds of your next meeting to help them experience it. https://t.co/h9W3niYKj9
Most leaders say that being strategic is the most important leadership behavior to their success. But they also say they don't have enough time for it. https://t.co/AZOX8wBHug
Control your mornings, and the day bends in your favor. Control your attention, and your life bends in your favor. Everything outside of discipline is manipulation; the world profits from your distraction. You profit from your structure.
People often resist change unless the new way of doing something appears to be clearly better. But to implement strategy effectively, leaders should do the opposite: Don’t hesitate to move forward with change unless the old way is clearly better. https://t.co/nQzAs7xATW
The best CEO advice I received throughout my career:
• influence > authority
• agency (can do) > intelligence (IQ)
• customer service is not a department
• sales is the hardest job in any company
• customer focus > competitor focus
• always try to add value and be helpful
• show up when it matters most to your customers
• adopt a beginner’s mindset - experts are lifelong learners
• tactics drive strategy - adapt faster
• earn a seat next to your customer, not across from her
• own it and never point fingers
• learn and use people’s names
• our job is to educate and inspire
• we are all in sales
• stay accessible, curious and humble
• people do business with people they trust, respect and like
• if you are waiting for a title to lead, you are not ready to lead
• the language of business is finance
• there are no IT projects, only business projects
• pay your best people the very best you can
• hire people based on their good judgment and high rate of learning
• in a celebration lead from the back, in a crisis lead from the front
• you are not a team because you work together - you are a team because you trust, respect and care for each other
• to improve the customer experience, start with the employee experience
• you are not taller by making others look smaller
• revenue growth ahead of expenses
• remove bad apples quickly
• leave your desk and spend time with customers
• culture is what happens when the managers leave the room
• tactics drive strategy
• there is nothing more important than our customers
• if you are waiting for a better title to lead, you are not ready to lead
• business is personal - you can be decisive and also be kind, graceful and empathetic
• recognize effort but reward outcomes
• your company is only as good as the company you keep
• your brand is what people say about you when you’re not in the room
• learn to speak your customer’s language
• often remind people that their work matters
• a zero sum mindset limits your growth
• your company is only as good as the company you keep
• innovation opportunities are found at the edges, not centers (how your customers serve their customers)
Listening is an essential leadership skill, but many leaders still fall flat when it comes to listening effectively.
🎧 Listen to the HBR IdeaCast episode here: https://t.co/1Rf5lg7MvW