Stacey Wilson

World Marathon Majors 6 star finisher 🏅🌟🌟🌟🌟🌟🌟

[Stacey Wilson @Stace_Holli]

@UberUKI_Support Can someone review my complaint? Estimated delivery 38 mins, actual 75 after multiple drivers accepted then cancelled. Food arrived cold. Support refused a refund and closed my only complaint telling me to reply to a non-existent thread.

[Stacey Wilson @Stace_Holli]

@LusciousLtd @TfL 😫

[Stacey Wilson @Stace_Holli]

@TfL Seriously?! Kicked off the Mildmay line at Hampstead Heath an HOUR ago. Repeatedly told trains are coming, then nothing. No staff around to help. Great Northern cancelled too. I've now missed my kids' nursery pick-up and am facing a 3-hour journey home from work. Disgusting.

[Stacey Wilson @Stace_Holli]

Having the same issues trying to renew my driving licence and being forced into a post office to do it on paper 🤷🏻‍♀️ sure they'll chase me when it comes time to pay my tax though

[Kirstie Allsopp @KirstieMAllsopp]

Oh the irony, I owe the @HMRCgovuk some money. So I need to open an “HMRC Gateway Account”. Despite having a UK Passport & UK Driving License https://t.co/OyVM8Gbvhg website “cannot confirm my identity” so I can’t open an account & I’m told there is no other option for payment.

[Stacey Wilson @Stace_Holli]

@SkyFootball Preston v Arsenal not showing on SkySports+ as advertised?!?! Any ideas?

[Stacey Wilson @Stace_Holli]

@British_Airways ...because it's full. So now we have to wait 3 hours, with 2 very tired children, and not be able to access any single benefit for which we expect. Problem after problem every single time we fly with you

[Stacey Wilson @Stace_Holli]

@British_Airways ..7F. For what reason? We fly Club Europe for a reason. What's the point of letting people flying with children pre-book seats if you just change them without reason or warning. Similarly we're now stood outside the lounge for which were entitled access to,...

[Stacey Wilson @Stace_Holli]

@British_Airways what on earth are you playing at. At Ibiza for our flight to Heathrow which is already an hour delayed. We are travelling with 2 children under 2 and had pre-booked seats 1F and 2D to make things easier. We've turned up and our seats have been changed to 7D and..

[Stacey Wilson @Stace_Holli]

Literally didn't think I could despise @AmazonUK anymore but the last couple of days have blown it out the water. Customer service is 🐕💩 too 👎

[Stacey Wilson @Stace_Holli]

@Barclaycard It's not affecting my finances because thankfully my balance is tiny, I just think its absolutely disgusting that a company such as Barclaycard thinks its acceptable to put through such huge increases in interest which are unjustified and without providing any clarity as to why

[Stacey Wilson @Stace_Holli]

@Barclaycard is this some kind of joke? Literally gobsmacked by this. Had this card for years and years...way to go supporting your existing customer base, especially during times of a cost of living crisis. Its not even reflective if BOE interest increases 👋

[Stacey Wilson @Stace_Holli]

@AmazonUK FYI attached...why does this keep happening and qhy am I being refused help

[Stacey Wilson @Stace_Holli]

@AmazonUK I've had parcels go missing today that were simply left outside against delivery instructions. This is after 2 major complaints already about parcels being left put in the rain and completely ruined and promises it won't happen again. CS doesn't care and reduces to help

[Stacey Wilson @Stace_Holli]

@British_Airways My complaint (not claim) has not even been acknowledged.....in 4 months!!! How can you class yourself as a world class carrier when you don't even respond to genuine complaints. All you do is fob off customers with the same generic response and provide no resolution

[Stacey Wilson @Stace_Holli]

@British_Airways it's been 4 months since I submitted my complaint and not a peep from you. Everytime I contact you I'm told you'll get back to me and I'm still waiting. 4 months is excessive and completely unreasonable, especially when I'm still out of pocket as a result!!

[Stacey Wilson @Stace_Holli]

@British_Airways I get this response every single time and its becoming a joke. What is the expectations in response time to a customer? 4 months is ridiculous and honestly, I don't trust that I will get a response at all. We even cancelled our last flights with you because its that bad.

[Stacey Wilson @Stace_Holli]

@British_Airways So bad, especially when you can't even spell my name correctly. BA have resorted to even less than minimal customer service. Seriously considering switching our Amex away from BA and avios because what is the point anymore

[Stacey Wilson @Stace_Holli]

@British_Airways it gets better. We’d also booked a window and an aisle and you split us up across 2 aisle seats. Absolute joke.

[Stacey Wilson @Stace_Holli]

@British_Airways Glenn, with all due respect, how do I know they're aware as I've had zero acknowledgement? I've been given no timelines on when I can expect to hear back to my complaint. For all I know it could be years and I'd still get the same basic response from 'customer service'

[Stacey Wilson @Stace_Holli]

@British_Airways I'm still waiting Steven. Are BA going to keep me waiting forever on the promise that you'll get back to me eventually. What timelines can I expect because this is a joke? I'm still out of pocket for something that should have been addressed by now.

[Stacey Wilson @Stace_Holli]

Biggest regret ever has to be moving from @VodafoneUK to @O2 😫😫😫