Official customer support for Standard Chartered (@StanChart). For your security, please keep your personal details private and don't tweet them publicly.
We experienced a temporary disruption to our online and mobile banking services.
Services are now fully restored. We would like to apologise for any inconvenience caused and thank our clients for their understanding.
@love_broker Our team will review the information and respond to your email within 2 working days. We appreciate your understanding and patience. ~PR (2/2)
@love_broker We have reached out and addressed your concern. As discussed on the call, please share the details of the charges incurred via email to [email protected] from your registered email ID. ~PR (1/2)
@Cindy_Ihua Our team will respond within 24–48 working hours (excluding Saturdays and Sundays). You may also find our branch locations and contact details at https://t.co/ub9Rh37STv ~AR(2/2)
@Cindy_Ihua We tried contacting you multiple times however failed to establish contact. Kindly request you to visit the nearest branch or send email to [email protected] from your registered email address for the balance to be transferred to your preferred account. ~AR(1/2)
@love_broker We’ve been trying to get in touch on your contact number to assist you but haven’t been able to connect. We are committed to supporting you and want to make sure we reach out at a convenient time. ~PR (1/2)
@Cindy_Ihua Sorry for the delayed response. We have tried contacting you, but the number we called was not reachable. Please share the preferred time or alternative phone number for the call back. Thank you. ~AR
@DearAminu Hi Muhammad, thank you for reaching out. We have noted that you have parallelly reached out on X platform @StanChartNG handle. We will assist you through X platform @StanChartNG handle to ensure your query is addressed seamlessly. ~PL
@love_broker Additionally, please be assured that our team will check and get in touch with you for further assistance on the same. Thank you! ~PR (3/3)
@love_broker As mentioned earlier, to protect your privacy and security, please do not share personal information on public websites or social media channels. We request you to kindly delete or edit your comment. PR (1/3)
@love_broker Hi Sidhartha, thank you for reaching out to us. We are sorry to hear of the challenge you are facing. We have forwarded your query to our team. Please be assured that our team will connect with you for further assistance. (1/2)
@harshkhanna By providing us with your contact details, you agree that the Bank may use your personal data for specific and legitimate business purposes in order to respond to your request.
(2/2)
@harshkhanna Hi Harsh, we apologise for any inconvenience caused and would like to help. Kindly share your registered contact number with the country code via DM.
(1/2)
@Aksh1212N Our team tried calling you multiple times on your registered mobile number, but we were unable to establish contact. We are committed to supporting you and want to make sure we reach out at a convenient time. ~MD (1/2)
@againstwrong_22@StanChart@RBI@againstwrong_22 Hi, we'll look into this. Kindly share your registered contact number via DM. By providing us with your contact details, you agree that the Bank may use your personal data for specific and legitimate business purposes in order to respond to your request.
@Mangofolks We have reached out and addressed your concerns. Should you require any further assistance or have any additional questions, please don’t hesitate to reach out to us. ~MD