Standard Life UK

Helping people imagine the later life they want and live retired life their way.

[Standard Life UK @StandardLifeUK]

@Paulclarkson864 Hi Paul, if you would like to send us a private message with more information, we will do our best to help.

Alternatively you can call our team on 0800 634 7476 and they can help you locate your plan and assist you with questions you have about your pension.

[Standard Life UK @StandardLifeUK]

@captwhiteley Hi Craig, Please call our digital support team on 0345 606 0098 and they will be able to help get you back online. Our lines are open from 9am to 5pm Monday/Tuesday/Thursday/Friday, and 10am to 5pm Wednesday (GMT).

[Standard Life UK @StandardLifeUK]

@JSN89493678 Hi, if you would like to send us a private message with more information on what you need help with, we will do our best to help.

[Standard Life UK @StandardLifeUK]

@jeupham Hi John. Thanks for getting in touch. We would ask you to contact ReAssure directly and they will be able to help you in claiming your pension with them.

[Standard Life UK @StandardLifeUK]

@ewart_lynne Hi Lynne, if you would like to send us a private message with more information, we will do our best to help.

[Standard Life UK @StandardLifeUK]

@hemmingstips1 Our systems must hold a future retirement date on file. This is so that we can provide you with necessary illustrations, which will estimate how much your pension may be worth in later years. You can currently access your pension at anytime from age 55.

[Standard Life UK @StandardLifeUK]

Priorities change. Roles shift. Caring responsibilities may come and go.

Through it all, your future is yours to shape.

Find out more > https://t.co/XWeSUBgKVg

#ForTheLifeWeLive

[Standard Life UK @StandardLifeUK]

@hemmingstips1 You can start the withdrawal journey through our website if you are registered for online services.

Alternatively, you can call our team on 0800 634 7476 and they will be able to assist you with this.

[Standard Life UK @StandardLifeUK]

@littlemissj74 Our lines are open from 9am to 5pm Monday/Tuesday/Thursday/Friday, and 10am to 5pm Wednesday (GMT). Please note, Mondays and lunchtime periods (12-2) are the busiest, so for us to provide the best possible service to you, we would recommend that you call outside these times.

[Standard Life UK @StandardLifeUK]

@littlemissj74 Hi JD, thanks for getting in touch.

Please call our digital support team on 0345 606 0098 and they will be able to help you get logged back in.

Unfortunately, we’re unable to help further on here, as we have restrictions on what we can help with via social media.

[Standard Life UK @StandardLifeUK]

@KelvinEHughes Hi Kelvin, we are not aware of any issues with our online journeys at the moment. Can you try logging onto the website to see if this resolves the issue. You could also try deleting the app and downloading the most up to date version to see if this rectifies the issue.

[Standard Life UK @StandardLifeUK]

@JaneHarris2690 Hi Jane, thank you for taking the time to let us know. If you would like to send us a private message with more information, we will do our best to help.

[Standard Life UK @StandardLifeUK]

@NWJK Hi NigelK, we are not aware of any IT issues and believe this could be an isolated incident but given the information available we cannot look into it yet. If you want to drop us a private message with more information to identify your request we can investigate this for you.

[Standard Life UK @StandardLifeUK]

PRESS: Today Standard Life plc announced its full year 2025 results.

Find out more 👇 https://t.co/OUfwQT7YQu

[Standard Life UK @StandardLifeUK]

@EyesOnThePriz12 We’ve noted your feedback on our unsolicited email from you regarding pension beneficiaries and your call with our agent and will do our best to improve in the future.

[Standard Life UK @StandardLifeUK]

@EyesOnThePriz12 Hi John, if you would like to send us a private message with more information, we will do our best to help.

[Standard Life UK @StandardLifeUK]

@martin_in_Cambo Hi Martin, ReAssure have been investigating your concerns and I believe an update was emailed to you yesterday.

[Standard Life UK @StandardLifeUK]

@middlename73 Hi Mr Creosote, this sounds like a possible cookie issue with your computer, try clearing your cookies and cache or using a different browser and see if that rectifies the issue. Alternatively please call our digital support team on 0345 60 60 098 and they can assist.

[Standard Life UK @StandardLifeUK]

@MarkA93439 Hi Mark, thanks for reaching out, I am sorry you have been given incorrect information previously. We have arranged for feedback to go to the agent's manager to prevent a reoccurrence in future.

[Standard Life UK @StandardLifeUK]

@JaneHarris2690 Hi Jane, thanks for getting in touch.

You will need to call our team on 0345 279 8858 and they can help you locate your application and assist you with questions you have about your plan.