Stephanie Murray

[Stephanie Murray @StephanieMurray]

@TicketmasterCS Please see my response above and provide an update. If you are going to get back to me after the event has taken place where does that leave me and will I still get a refund?? It’s really a simple answer. AXS was able to confirm and customer service is great so why can’t you ?

[Stephanie Murray @StephanieMurray]

@TicketmasterCS I requested a refund for 2 tickets out of 5 for the reschedule Chris brown show now taking place on Monday. You came back to me today to say it will take 3 Woking days to look into by which the concert will then be over. I need clarification if refund is possible!

[Stephanie Murray @StephanieMurray]

@TicketmasterCS I have already waited 48 hrs in which an agent responded to then tell me I need to wait another 3 working days! Why can you not clarify this is unacceptable!??

[Stephanie Murray @StephanieMurray]

@TicketmasterCS @TicketmasterCS please answer asap I just want clarification before the weekend as concert is on Monday! It’s ridiculous you can’t even talk to anyone!

[Stephanie Murray @StephanieMurray]

@TicketmasterCS The event is taking place on Monday and the team got back today to say it will take 3 working days to look into it so this is not being prioritised. If the event is reschedule can you confirm if a refund will be eligible I need clarification as this is unsettling ???

[Stephanie Murray @StephanieMurray]

@Dom_cortes97 @TicketmasterCS I don’t mind if I have to wait for the refund I just need to know if I will get a refund for 2 of the tickets or if I need to try and resell them. But it’s no good them responding after the event as my friends need to know if they need to resell and it’s getting later and later!

[Stephanie Murray @StephanieMurray]

@TicketmasterUK I requested a refund for 2 tickets out of 5 for the reschedule Chris brown show now taking place on Monday. You came back to me today to say it will take 3 Woking days to look into by which the concert will then be over. I need clarification if refund is possible!

[Stephanie Murray @StephanieMurray]

@TMFanSupport I requested a refund for 2 tickets out of 5 for the reschedule Chris brown show now taking place on Monday. You came back to me today to say it will take 3 Woking days to look into by which the concert will then be over. I need clarification if refund is possible!

[Stephanie Murray @StephanieMurray]

@Ticketmaster I requested a part refund for the rescheduled Chris Brown concert as 2 friends cannot make the new reschedule show. You have come back today to say it’s going to take 3 working days to come back by which that point the concert will be over. I need an answer asap!!!

[Stephanie Murray @StephanieMurray]

@ClubLLondon I have sent you numerous email as I never received one of my items. Please get back to me ASAP

[Stephanie Murray @StephanieMurray]

@feelunique I made an order with you last Sunday 5 days have passed and my order is still showing as pending! I have tried messaging you and had no response! Please can you get my items shipped ASAP

[Stephanie Murray @StephanieMurray]

@TrapstarLondon you lot are taking the mick. I sent back my item on 18th Jan which you have signed for and you have still not refunded the money!!!

[Stephanie Murray @StephanieMurray]

@JDhelpteam I have DM all details please get back to me ASAP

[Stephanie Murray @StephanieMurray]

@JDhelpteam @JDOfficial are you kidding me? How can you send me this when I have still not received my item. I ordered on 26th December and no one has responded to me. Shocking service.

[Stephanie Murray @StephanieMurray]

@JDhelpteam please help. I have contacted you so many times. I have had no luck of speak to anyone on phone, live chat or email. I haven’t received my order and it’s been 2 weeks.

[Stephanie Murray @StephanieMurray]

@JDOfficial your customer service is shocking you can’t even speak to a real person. I am still awaiting my order and had no response.

[Stephanie Murray @StephanieMurray]

@TrapstarLondon I still haven’t revived my order or had any updates?? I have also emailed you and had no response, please can you respond.

[Stephanie Murray @StephanieMurray]

@MAS I have direct messaged you with all the details, thank you.

[Stephanie Murray @StephanieMurray]

@MAS I’m trying to check in online and a message appears saying no journey retrieved are available please contact a agent? I can also see my seat numbers and I am not happy to sit in the middle isle of 4 I would prefer the isle of 3. Please get back to me ASAP as I fly Friday.

[Stephanie Murray @StephanieMurray]

@OfficialPLT where is my order!! I order in 16.05.18 and still have not received it! I have emailed u 3 times and had no response. It was suppose to be delivered on Saturday. I’m so annoyed as now it’s bank holiday I won’t have my items. Customer service is so disappointing