@AudiUKCare I have been trying to get a response and a resolution from your Connect team for days now without success. Can’t see much customer care here - please can you contact me to resolve as a matter of urgency?
@LBIAirport Tap and Brew in the new terminal is understaffed and it has now been 20 minutes since we ordered drinks. Chased up with a disinterested member of staff to no avail. Absolute joke
@KLM I see that users get an error message when trying to submit a claim for a delayed flight. Is this deliberate so that you don’t have to compensate customers?
@LBIAirport please can you tell the truth about the Amsterdam flight? We were told 2 hours ago that an engineer on the way. Apparently not here yet. What a tin pot outfit
@EasternAirways how about an update on the issues with KL1018 today? No info from either KLM or Leeds Bradford Airport. No staff around and getting to the point that it won’t be worth us travelling
@LBIAirport how about giving us an update on the Amsterdam flight? Continuously delayed and no staff around to offer any information. Appalling service
@KLM thanks for ruining our weekend away in Amsterdam. Leeds flight continuously delayed with no updates or information. World’s worst airline. Will never book with you again
@KLM how about having your staff telling everybody on this flight what is going on instead of having one staff member whispering the story to individual travellers?
@LBIAirport another great experience. Waiting to board the Amsterdam flight that is supposed to leave in 10 mins. Nothing happening, not a staff member in sight and no info as to why we are not yet sat on the plane and ready to go
@ScottishPower how about refunding me my credit balance? It has been 17 days since I switched to a new supplier yet you continue to hang on to my money.
@WestJet just had our flight from Calgary to Toronto tomorrow cancelled and your solution is to change the booking to a flight via Saskatoon 10 hours later with a 7 hour layover. Is this some kind of joke?
@asda when are you going to repair the road in and out of the Pudsey Superstore? It’s getting to the stage that you need a Land Rover to navigate the potholes………
@amelia_shallish Hi Amelia - might be a bit early in our delay to have too much more to add at this stage! Just want jet 2 to give us more info really - if they are not likely to get a plane to take us home today then tell us that
@jet2tweets we are in Halkidiki and due to fly back to Leeds Bradford at 1.30pm today. I see that the flight from Leeds to Thessaloniki this morning has been cancelled but the return flight still shows as live. Is this correct or will flight LS262 be cancelled?