Hi! Are you still facing this issue? We kindly ask you to send us a new email directly from the app. This automatically includes essential technical details that help us investigate the issue more accurately.
You can do this here:
iOS: StepsApp > Settings > Support > email icon. Best regards, StepsApp Team
@Stephen4220509 Hi, if you are still facing issues please let us have some more details/videos about it via [email protected], we will offer further support! Best, StepsApp Team
Hi! To assist you with this, we need to better understand your device setup. Therefore, we kindly ask you to send us a new email directly from the app. This automatically includes essential technical details that help us investigate the issue more accurately.
You can do this here:
iOS: StepsApp > Settings > Support > email icon
Android: StepsApp > Settings > Contact Us > email icon in the upper-right corner. Best, StepsApp Team
Hello,
Thank you for bringing this issue to our attention.
While we strive to ensure a positive user experience, please note that the ads shown in StepsApp are managed by the ad network, and we do not directly control or select the ads that appear. However, we can assist in addressing inappropriate ads by reporting them to the ad network for review and removal. This ad will be reported. If you need further support reach out via [email protected]!
@cj_annie Hi! StepsApp can be used for free, the PRO version offers extra features but it is not mandatory in order to use the app. If you wish to cancel your subscription, take a look here: https://t.co/QQWQ5PSkzd . Let us know via [email protected] if you need further support.
@iamrohitsatpute Hi, if you are experiencing issues please reach out via [email protected] with more details, we will further analyse it and offer support. Best regards, StepsApp Team
@MumtajBegam18 Hi, we are sorry for the inconvenience. Could you please share with us your email address via [email protected]? We will further analyse the issue. Thanks.
@B4l31Axxl Hi, make sure to set up your device correctly (https://t.co/tOSYz9HZl6) and reach out to us via [email protected] if you need further support! :)
@DazzAura Hi, you can link your watch through Apple Health or Google Fit, depending if you use iOS or Android, in order to connect it to StepsApp. For more support, please reach out via [email protected]! :)
@EthanSillyBleh@stepspedometer_@Apple Hi, this may happen due to wrongly set lead device. Please find out here how to set the lead device correctly: https://t.co/u3tCXnip2z and let us know via [email protected] if you need further support!👍
@Abuabdullah_490 Hi, if you are still facing issues, please reach out via [email protected] and share more details, we will further analyse it. Thanks!