Steven Haines

Internationally recognized product management and business acumen speaker, and author. Founder: Sequent Learning Networks and Founder: Business Acumen Institute

[Steven Haines @Steven_Haines]

Business Acumen Institute is hosting Unlock Your Career Potential: Mastering Business Acumen for Lasting Success. Make sure to attend it on September 18. https://t.co/JlxDV1Fds0

[Steven Haines @Steven_Haines]

Artificial Intelligence Requires Real Intelligence. Read my article at https://t.co/RhiE7Ab4PJ

#ArtificialIntelligence #LeadershipDevelopment

[Steven Haines @Steven_Haines]

#onrunning #runonclouds @OnRunningMx WORST customer service - worst experience. Warranty claims shouldn't be so hard. Great product. Crappy service = no more business or referrals.

[Steven Haines @Steven_Haines]

https://t.co/NpWwi4zWqR

[Steven Haines @Steven_Haines]

What's your definition of business acumen
https://t.co/EP1AWahVmJ

[Steven Haines @Steven_Haines]

My recorded webinar entitled "The Ten Pillars of Leadership" is available for your edification. I hope you'll take a look and share it with your colleagues.

https://t.co/a1xX78FLlK

#leadership #leadershipdevelopment #executivedevelopment

[Steven Haines @Steven_Haines]

@MBonvoyAssist Here's a link to a webinar I delivered called walk a mile in the customers shoes. You might learn something.

[Steven Haines @Steven_Haines]

@Marriott Cadillac in Miami ... major disappointment

[Steven Haines @Steven_Haines]

@MBonvoyAssist Overall, not a good experience

[Steven Haines @Steven_Haines]

@MBonvoyAssist Plus, the shower door was jammed, there was really no place to sit, because there was only one chair in the room. The furniture seemed worn out and not clean.

[Steven Haines @Steven_Haines]

@MBonvoyAssist But to me, it doesn't matter. When a customer says there's something wrong, and that the experience is unsatisfactory, the right thing to do is to compensate in some way.

[Steven Haines @Steven_Haines]

@MBonvoyAssist The person who booked it, who I believe was at the W because we couldn't stay at that hotel

[Steven Haines @Steven_Haines]

@MBonvoyAssist Steven Haines 196925986
It was our understanding that we were promised an ocean view with a balcony. Instead, it was just a plain Oceanview room. It was an important weekend for me personally. The manager was unwilling to do anything and to paraphrase, you got what you paid for.

[Steven Haines @Steven_Haines]

@marriott Cadillac Miami major disappointment

[Steven Haines @Steven_Haines]

Leading Product Management: How to Create a High-Performance Product Management Organisation https://t.co/Umka0URGIQ

[Steven Haines @Steven_Haines]

@emilymbadger I think car companies and their advanced tech leads to distracted driving!!! Bring back the buttons!

[Steven Haines @Steven_Haines]

I've coined a new phrase for what I do and to reflect my mission: "Building Better Business Brains." The 4 B's. I hope you'll join me. Take a look at my video on the Business Acumen Canvas and why business acumen is vital to buil…https://t.co/fmToHwAMJv https://t.co/5yWgPcVnEi

[Steven Haines @Steven_Haines]

It's time to focus on building business acumen. Regardless of your role in business, if you want to improve your leadership effectiveness, business acumen is needed. https://t.co/ZVv0oTdfB3

[Steven Haines @Steven_Haines]

Masters of Business is my emerging podcast. With a sufficient number of viewers now, and interesting topics on business acumen, leadership, and business career development, I'm now looking for new people to interview. Senior level…https://t.co/fwaUxq992X https://t.co/AcpokhhVrk

[Steven Haines @Steven_Haines]

Building Business Acumen is a non-negotiable in any profession. For example, my work in business acumen (https://t.co/C5oaXH6YHJ) was recognized by the Association for Nursing Professional Development in an upcoming book. The chapter is entitled “The Mult…https://t.co/nIvYtJOVko