Stephen Cohen

A pensive Scotsman living in New York 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇺🇸

[Stephen Cohen @Stevie_CoCo]

@Waymo i undid your seatbelt and my GF got banned from ordering Lyfts. Cheers. Robot snitches get stitches.

[Stephen Cohen @Stevie_CoCo]

Hi @JetBlue can I please go home?

You’ve not updated the app for my flight and I’m already 90 mins+ delayed. Thanks.

B61174.

[Stephen Cohen @Stevie_CoCo]

@usahockey Rooting for Canada after 9 missed attempts at chipotle.

[Stephen Cohen @Stevie_CoCo]

@AmericanAir one person working priority checkin at LGA? 2 weeks before Xmas? Seriously?

[Stephen Cohen @Stevie_CoCo]

@StupidMonkey__ @MAMIRISMAIL1 @swilkinsonbc Not only that - she said in the BBC interview they threw the aid overboard to in preparation of being intercepted.

[Stephen Cohen @Stevie_CoCo]

@CitiBikeNYC 50 minutes cycling about like a daft cunt trying to dock this fucking bike. My dog has been stuck inside all day. Sort your shit out.

[Stephen Cohen @Stevie_CoCo]

@British_Airways Looking forward to that already….ashamed to be your customer & club member. 10+ years of wasted loyalty. Horrific BA experience as usual. Still waiting for my bag from Christmas btw!

[Stephen Cohen @Stevie_CoCo]

@British_Airways waited 25 years to see Oasis & going to miss them because you can’t find an engineer to fix this plane. We are being told we can “potentially” depart if anyone has hand sanitizer to give the crew…superb…

[Stephen Cohen @Stevie_CoCo]

@British_Airways We’ve now missed our connecting flight at Heathrow. No availability within 24 hours to get us home. Have looked at 4 different airports in the NE. What are you going to do? I have a childcare, a dog, work….no options available to get us home!

[Stephen Cohen @Stevie_CoCo]

@British_Airways credit card charged 6 times for my flight booking. Understand I normally get charged 2 per booking. Which means I’ve been charged 3 times overall. Called silver line 4 times, 2 different answers, two agents hung up…how do I get my money back?

[Stephen Cohen @Stevie_CoCo]

Hi @harleyf - @Shopify customer DVF has been nominated for a Webby award for their new site superbly built by Roswell NYC. Could you spread the word and help them win this vote?
https://t.co/X1MdL6JBrZ

[Stephen Cohen @Stevie_CoCo]

@British_Airways Not my issue if Heathrow closed 4 months AFTER you lost my suitcase AT CHRISTMAS...it's still lost and 3 months later you again asked what colour the bag was? I need an escalation...

[Stephen Cohen @Stevie_CoCo]

@British_Airways - awaiting response from customer relations on a lost bag from December. Require an update. Forced to do an CEDR escalation.

[Stephen Cohen @Stevie_CoCo]

@AmericanAir And it’s changed again…ruining special family moments here. Can you link me to your delayed flight policy please so I can begin to prepare my complaint. Still awaiting a response for my lost bag which was never recovered from my Xmas flight home too…

[Stephen Cohen @Stevie_CoCo]

@AmericanAir what’s going on at DCA tonight? Involuntary downgrade, 2 missed connections due to delays, all Admirals clubs unstaffed or shut. I’m now running 4 hours behind with no end in sight. I’m really tired, fed up and just want to get home. Been on the move since 5.30am.

[Stephen Cohen @Stevie_CoCo]

@AmericanAir On ground staff told me it’s because Trump was flying out of DC and all airspace was closed. Who’s not telling the truth, the whole truth and nothing but the truth? App says 11.53 departure…inbound flight 4485 from Raleigh inbound…

[Stephen Cohen @Stevie_CoCo]

@DanBilzerian @elonmusk What size of the new Yeezy tshirt did you buy, Dan?

[Stephen Cohen @Stevie_CoCo]

@AmericanAir They refused and I’ve now left the airport as I had onward travel to rebook having been delayed 90 mins and held at baggage for another 90…how do I go about starting this complaint process now?

[Stephen Cohen @Stevie_CoCo]

@AmericanAir @TheFifeDawg Today’s excuse is they know the bags are on the plane but the team can’t find them…90 minutes. People missing connections because they have to clear customs with their bags………..

[Stephen Cohen @Stevie_CoCo]

@AmericanAir @Greg_Lux lol your team on the ground shrugged their shoulders when I followed this advice. “Make a complaint and if you can’t wheel your bag home you’ll need to drag it”