Former cybersecurity startup exec who helped companies raise over $400m in funding.
I'm creating an ecosystem to help startups build and sell better products
Three weeks and three escalations into a complaint with @BritishGas. They just don't care.
Smart meters in our area not sending data to BG. Identified as their issue, no resolution time provided.
Tariff ends this side, won't let me select another EV tarrif as 'they're only available to those with smart meters'.
'We have a smart meter tho'
'We can see that and will fix this for you but needs to be actioned by a specialist team. You won't be moved to our extortionate standard tarrif'.
Moved to said tarrif
BG email me to say they are closing my ticket and they stop responding to messages
Abhorrent behaviour and I'm sure it happens every day.