Stuart Millard

IT Service Delivery Manager.
Retweets are not endorsements. Opinions are my own.
Also tweet as @dramill - those tweets are protected!

[Sir Escanor (𝘏𝘰𝘱𝘪𝘶𝘮 𝘚𝘭𝘢𝘺𝘦𝘳) @EscanorReloaded]

CEOs are quietly realizing the AI replacement plan has a problem.
Two problems, actually.

One: the token costs for running AI agents are now exceeding what they were paying the employees they fired.

Two: when the tokens run out, the AI stops. Just stops. No continuity. No workaround. Just a spinning wheel where your workforce used to be.

You fired humans to save money and bought a subscription that bills you into a corner.

The employees you let go knew what to do when things broke.
The AI just invoices you for the outage.

And then there’s the permission problem nobody wants to talk about.

To do its job, the AI agent needs access. Full access. Your systems, your patents, your contracts, your future plans. Everything you spent years building, handed over to a process that has no loyalty, no discretion, and no skin in the game.

You didn’t hire a replacement.
You gave a stranger with no soul the keys to everything you own.

Enjoy.

[Stuart Millard @Stuart_Tweeting]

Well, he sounds nice. The sort of inspirational CEO everyone wishes they worked for. Not.

https://t.co/7mkJBRnZIV

[Stuart Millard @Stuart_Tweeting]

Buzzing atmosphere at SITS in the ExCel centre.

@sysaid's AI doing a lot of heavy lifting with my holiday snap 🤣

[Stuart Millard @Stuart_Tweeting]

Microsoft's obsession with Crow-barring Copilot into every aspect of Windows 11 is so annoying.

Why would anyone need Copilot integrated into Paint, or Notepad?!?!

Win11 is already a dumpster fire as it is. This makes it worse.

God help us if the Win12 rumours of AI are true.

[Stuart Millard @Stuart_Tweeting]

People who book an open-ended, recurring meeting sequence and then, instead of end-dating it when no longer needed just cancel the series: you are the worst.
It really wrecks my calendar for if I need to look back for a specific meeting for information.

[Stuart Millard @Stuart_Tweeting]

Amen!

[Nick Young @nickofnz]

I don't want a city on Mars.
I don't want AI in every app.
I don't want data centres in space.

I want clean water.
I want a stable climate.
I want bees to survive.

[Stuart Millard @Stuart_Tweeting]

Do you want Skynet? Because this is how you get Skynet

[The Register @TheRegister]

AIs are happy to launch nukes in simulated combat scenarios https://t.co/piXhiayISd

[Stuart Millard @Stuart_Tweeting]

(this small series of tweets was brought to you courtesy of a couple of pints in the local #Wetherspoons)

[Stuart Millard @Stuart_Tweeting]

Knowledge Management: this has always bugged me.
It can be, and should be, a Godsend.
It helps Service Desk up skill their operators.
It helps users self-serve.
But you've got to want to do it - both from a creation and consumption point of view.
/1

[Stuart Millard @Stuart_Tweeting]

Users, sometimes, perceive that having Service Desk do something, or give them the answer, is easier for them. When, in the end, being able to do it without relying on someone else to be involved should be quicker....

[Stuart Millard @Stuart_Tweeting]

Are IT Leaders Measuring the Wrong Things?
https://t.co/XrY1WBV7sg

[Stuart Millard @Stuart_Tweeting]

@UnderArmour data breach!
https://t.co/AVtSSJrQdT

[Work Retire Die @WorkRetireDie]

Sorry my bad - when i said 'let's pick this back up in the new year,' I meant 'let's never speak of this again.' Should've been more clear

[Stuart Millard @Stuart_Tweeting]

Smartphone pinky is an actual thing

https://t.co/UGct1eEK18

[Stuart Millard @Stuart_Tweeting]

#cloudflare #outage

[Mara🍒 @wydmara]

Can we have this button fuckng everywhere

[Stuart Millard @Stuart_Tweeting]

It is a good point. Some of the price differences need investigation.

[Stuart Millard @Stuart_Tweeting]

Working from home makes you happier

https://t.co/WUBjLdG3NE