@kayleighmeacock Hi,apologies for the inconvenience caused, kindly follow back and share a reachable number via DM for assistance please. Thank you ^Michael
@saragoodson59@studio_co_uk@studio_co_uk Same here. Refund outstanding since December. Email and contact on socials. Promise to sort. Doesn’t get sorted. Then you email again to chase up and the new person seems to have no record of any previous query. So far I’ve sent over 20 emails. Its an absolute joke!
@studio_co_uk I am absolutely disgusted with the customer services of this service. I have been in communication around a complaint for 2 months now and keep going round in circles. I ask to escalate to management and request calls to be told both are not possible!
@studio_co_uk would like for their customer service to actually do just that. Have been trying for 3 weeks to get a response from studio pay, DM studio to be fobbed of with they cannot help. Absolutely appalling non existent customer service
@studio_co_uk - Why have a link for customer services .. that is a joke.
Your live chat service is abysmal. They don't listen, they don't take notice of you and their questioning skills are atrocious.
@studio_co_uk STAY WELL CLEAR OF THIS COMPANY RECV SOFAS BOTH DAMAGED A WEEK LATE ASKED FOR A MANAGER TO RESOLVE - A WEEK ON NOTHING EMAILED EVERYDAY AND ON SOCIAL MEDIA -- COMPLETE WASTE OF TIME - DO NOT USE THESE EVER!!!!
@studio_co_uk@MartinSLewis@MoneySavingExp I’m sick of having to chase things. You keep fobbing me off with a “refund soon” it’s been 2 months. How hard is it to refund someone something you didn’t even send!
@studio_co_uk any chance you can reply to my DM please. You owe us money for 8 weeks now, sick of trying to contact you and being fobbed off. Someone needs to deal with this company @MartinSLewis@MoneySavingExp