The step where customer is deciding to cancel is a crucial point in customer retention and can highly affect churn rates.
We have developed a feature specifically for this step, called custom cancellation message, where you can offer a discount or a reward.
@helllojojo We've got a feature called "Billing Reminder" to prevent this exact scenario from happening. It sends an email to remind that there's billing ahead.
Imagine if moms ran subscription services: This month's care package includes unconditional love, a 3am pep talk, and homemade cookies. Because mom's love is the original lifetime subscription. Happy Mother's Day!
#MothersDay
Customer experience is many things; sometimes it is even lost in translation! Make sure you sound right to your audience with 5+ languages on Subify. #Shopifysubscription#Subscription#ShopifyApp