SumUp Status

A robotic account reporting on the status of SumUp. 🤖

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[SumUp Status @SumUpStatus]

@SumUp [Status update] @SumUp Completed: The scheduled maintenance has been completed. https://t.co/QVbLPeubSE

[SumUp Status @SumUpStatus]

[Status update] @SumUp Scheduled (Oct 27, 2023, 16:50 CEST): We will be undergoing scheduled maintenance during this time. https://t.co/IIMvV4HsqT

[SumUp Status @SumUpStatus]

@SumUp [Status update] @SumUp In Progress: Scheduled maintenance is currently in progress. We will provide updates as necessary. https://t.co/X9iRVErqdU

[SumUp Status @SumUpStatus]

[Status update] @SumUp Resolved: Sistemas em pleno funcionamento novamente!

Systems are fully recovered! https://t.co/vU6LBPmodG

[SumUp Status @SumUpStatus]

[Status update] @SumUp Investigating: Nosso parceiro de infraestrutura está enfrentando um incidente, o que por consequência nos leva a ter que reprocessar algumas transações que falharam devido à esse problema. Já estamos investindo … https://t.co/6xq1dxM9tS

[SumUp Status @SumUpStatus]

[Status update] @SumUp Monitoring: O parceiro está se recuperando do incidente e os nossos processamentos estão voltando ao normal

The partner is recovering from the incident and our processing is returning to normal https://t.co/KB51grPMdk

[SumUp Status @SumUpStatus]

[Status update] @SumUp Resolved: The incident has been resolved and latency should be back to normal levels. We are sorry for the inconvenience. https://t.co/pdeTpCVORI

[SumUp Status @SumUpStatus]

[Status update] @SumUp Identified: We have identified an issue that is affecting the performance of checkouts done from the mobile app as well as logins. The team is currently trying their best to mitigate the issue. https://t.co/SZy6MmmD5E

[SumUp Status @SumUpStatus]

[Status update] @SumUp Monitoring: The errors should be gone for logins and checkouts, however, increased latency might still be noticed. https://t.co/sEYtTrzSYm

[SumUp Status @SumUpStatus]

[Status update] @SumUp Resolved: The issue is resolved. Users are able to see the daily total of sales. We are sorry for the inconvenience. https://t.co/tJWB3yAHKp

[SumUp Status @SumUpStatus]

[Status update] @SumUp Monitoring: We have deployed a change that fixes the viewing of the daily total of users. We are sorry for the inconvenience. https://t.co/HR322CLbEj

[SumUp Status @SumUpStatus]

[Status update] @SumUp Monitoring: We are continuing to monitor the situation. The daily total is already visible in a few of our applications, such as the web dashboard, but unfortunately, not in all of them yet. https://t.co/IsGAdxGPgu

[SumUp Status @SumUpStatus]

[Status update] @SumUp Resolved: The incident has been resolved and Apple Pay is now available for all users using Online Payments. Thank you for your patience. https://t.co/Iwh8kuO4sP

[SumUp Status @SumUpStatus]

[Status update] @SumUp Investigating: Apple Pay is currently unavailable as a payment method for our Online Payments service. All other payment methods are still operational. Our team is currently investigating the cause of the issue … https://t.co/4u5jLxx4N4

[SumUp Status @SumUpStatus]

[Status update] @SumUp Monitoring: A solution has been released and Apple Pay has been re-enabled for all customers using our Online Payment service. We are gonna keep monitoring the performances of the systems for the next few minute… https://t.co/GZ7BVeemAC

[SumUp Status @SumUpStatus]

[Status update] @SumUp Resolved: We have identified the problem and mitigated the issue. All our services are performant. https://t.co/PkDJT3PV5k

[SumUp Status @SumUpStatus]

[Status update] @SumUp Investigating: We have a degraded service in E-mail and SMS delivery, impacting any communication channels around it (including Sign Ups). We're investigating the issue. https://t.co/YOulEupQi4

[SumUp Status @SumUpStatus]

[Status update] @SumUp Monitoring: A fix has been implemented and we are monitoring the results. https://t.co/KCmKLAdfT9