Suresh C U

[Suresh C U @SureshCU1]

@cromaretail @TataCompanies
I am extremely disappointed with the way my request has been handled.
I was informed by customer care that my case was closed stating that I was “not reachable.” This is completely unacceptable and incorrect, as I did not receive a single call or

[Suresh C U @SureshCU1]

SR ID: 773804835286, 773755659970, 773831133650

[Suresh C U @SureshCU1]

Closing a case without any valid attempt to reach the customer or without resolving the issue reflects highly unprofessional and negligent service. This is a serious lapse in customer handling.
I demand that this case be reopened immediately and resolved on priority.

[Suresh C U @SureshCU1]

@cromaretail @TataCompanies
I am extremely disappointed with the way my request has been handled.
I was informed by customer care that my case was closed stating that I was “not reachable.” This is completely unacceptable and incorrect, as I did not receive a single call or

[Suresh C U @SureshCU1]

SR ID: 773804835286, 773755659970, 773831133650

[Suresh C U @SureshCU1]

@cromaretail @TataCompanies
I am extremely disappointed with the way my request has been handled.
I was informed by customer care that my case was closed stating that I was “not reachable.” This is completely unacceptable and incorrect, as I did not receive a single call or

[Suresh C U @SureshCU1]

Closing a case without any valid attempt to reach the customer or without resolving the issue reflects highly unprofessional and negligent service. This is a serious lapse in customer handling.
I demand that this case be reopened immediately and resolved on priority.

[Suresh C U @SureshCU1]

@ola_paparazzi @OlaElectric @bhash @ola_loverss @Khalidaaalbadri @akhandelwal Please don’t buy Ola Electric vehicles. They don’t provide service. Getting service is a nightmare. I am struggling to get my scooter for last 20 days. You have to go through the pain for buying ola scooters.

[Suresh C U @SureshCU1]

@bhash Please don’t buy Ola Electric vehicles. They don’t provide service. Getting service is a nightmare. I am struggling to get my scooter for last 20 days. You have to go through the pain for buying ola scooters.

[Suresh C U @SureshCU1]

@OlaElectric Please don’t buy Ola Electric vehicles. They don’t provide service. Getting service is a nightmare. I am struggling to get my scooter for last 20 days. You have to go through the pain for buying ola scooters.

[Suresh C U @SureshCU1]

What kind of service is this. I have already waited four days and asking me to visit service centre on 12 th July 2024. Are you guys having fun with customers. I have never expected this kind of behaviour from ola. Seems to be a money making business.

[Suresh C U @SureshCU1]

Hi Bhavish,
The scooter is not drivable and I was asked to visit service centre. Here is the message which I received Hey, your Ola service appointment ticket 03952697 is scheduled for 2024-07-12 at OLA Experience Centre, Btm Layout-Bangalore. Please make sure to reach on time.

[Suresh C U @SureshCU1]

Business

[Suresh C U @SureshCU1]

Please make sure to reach on time. What kind service is this. You guys are asking me to wait another 10 days and visit service centre. Do I need to lift the scooter and take it to service centre. Pathetic after sales service. It’s my bad to purchase ola. Seems to be money making

[Suresh C U @SureshCU1]

@bhash @Krutrim Please spend time on your customer service also. Electric scooters are taking years to get it fixed. @OlaElectric

[Suresh C U @SureshCU1]

@OlaElectric Hey, it has been 20 days since my scooter broke down. It took 10 days to pick scooter and still waiting for scooter. Struggling to commute to office for last 20 days. Why are you into business when you can’t provide service. Pathetic after sales service team

[Suresh C U @SureshCU1]

@bhash @smitaprakash @ishaan_ANI @bhash @OlaElectric Hey Bhavish, you are not able to provide service and your talking many things which is not possible. My scooter broke down 15 days back. No development at all. Why are you cheating customers.

[Suresh C U @SureshCU1]

@bhash @OlaElectric @ola_supports @nitin_gadkari @TheSMEV @EVehiclesindia @MinOfPower @EESL_India it has been 20 days since my scooter broke down. It took 10 days to pick scooter to service centre. No action taken so far. I am calling customer support daily.

[Suresh C U @SureshCU1]

they raise case and close automatically. Not sure how many days it will take to provide service. Scared to buy EV vehicles. The after sales team is pathetic. They don’t respond. I regret for buying OLA scooter. See the case list.

[Suresh C U @SureshCU1]

they raise case and close automatically. Not sure how many days it will take to provide service. Scared to buy EV vehicles. The after sales team is pathetic. They don’t respond. I regret for buying OLA scooter. See the case list.

[Suresh C U @SureshCU1]

@bhash @OlaElectric @ola_supports @nitin_gadkari @TheSMEV @EVehiclesindia @MinOfPower @EESL_India it has been 20 days since my scooter broke down. It took 10 days to pick scooter to service centre. No action taken so far. I am calling customer support daily.