Susan Tierney 💙

Divisional Nurse Director Barnet Hospital @RoyalFreeNHS. passionate about patient and staff experience. Wife, proud mother 🌈

[Susan Tierney 💙 @SusanTierney2]

@Matt_Pinner Pig

[Susan Tierney 💙 @SusanTierney2]

@Qutarhelp I have previously with no effect

[Susan Tierney 💙 @SusanTierney2]

@qatarairways how can’t a issue be escalated within Qatar airways. I can’t seem to make progress at all and you don’t seem to be accountable to anybody?

[Susan Tierney 💙 @SusanTierney2]

@Qutarhelp What will a private message via WhatsApp achieve?
I don’t seem to get any answers from you?

[Susan Tierney 💙 @SusanTierney2]

@qatarairways I received an answer by email this week from customer services to say it was closed. It did not indicate who reviewed my case.

[Susan Tierney 💙 @SusanTierney2]

@qatarairways I don’t believe you really care about people or customers. I have tried to make a complaint and keep getting cut off with no escalation route. Is this really right for such an organisation? You are not accountable to any body??

[Susan Tierney 💙 @SusanTierney2]

'#staffsurvey. #SASBarnet
👏👏👏👏

[Michele Murphy @MicheleMur52718]

Team SAS enjoying dinner together – thank you @RoyalFreeChty for your support! A great way to celebrate last year’s fantastic staff survey response rates. Let’s keep listening, feeding back, and improving even more this year. @SusanTierney2

[🌟 Kath Evans RGN RSCN 💙💛 @KathEvans2]

As a children’s nurse & mum, I want to reinforce:
💊 Paracetamol is safe when used as directed & doesn’t cause autism
💉 Immunisations protect our children
Let’s stay focused on the evidence & help every child thrive ✨

[Susan Tierney 💙 @SusanTierney2]

@claire_321 @MicheleMur52718 @anne13329577 Looks amazing well done 👏 Edgware bakers

[Susan Tierney 💙 @SusanTierney2]

@MicheleMur52718 @RoyalFreeNHS Great evening and extremely proud of all our winners from
Operations times, doctors, nurses and allied health professionals. 👏👏👏👏

[Susan Tierney 💙 @SusanTierney2]

@qatarairways My experience was not best in the world and very disappointed. How can I escalate my complaint @qrsupport ?

You are not governed by the aviation authority!!

[Susan Tierney 💙 @SusanTierney2]

@qatarairways You do not respond to emails or complaints. There is no escalation root please help @qrsupport

[Susan Tierney 💙 @SusanTierney2]

@qatarairways Please respond to emails and disputes as your complaints route is shocking @qrsupport

[Barnet Hospital Patient Experience team @barnet_ptexp]

'I appreciated the personalised care & relaxing environment. Being able to deliver in the birthing pool was a very special experience'.

'All the staff were so lovely, kind, caring, efficient and patient' (A&E)

'Everyone made what was a scary procedure much easier' (Radiology)

[Michele Murphy @MicheleMur52718]

Wishing Muinat all the best for her wedding next week. We in SAS can’t wait to see the pictures. Wishing you many years of happiness ! ❤️❤️@SusanTierney2

[Michele Murphy @MicheleMur52718]

Thanks for all the donations. Over £2k raised for the north London hospice. Off we go ! https://t.co/hNsVErPzpe

[Susan Tierney 💙 @SusanTierney2]

@hay386 @barnet_ptexp @clementosuhor @bevthomas66 @norby65 @linzmckenna @MicheleMur52718 Lovely compliment Haley. Well done and thank you for all you do 👋👋

[Deborah Sanders @DeborahBalkwill]

Great milestone today for @BarnetED Thank you to @Dan4Barnet, @CatherineWest1 and the Mayor of Barnet for joining us today @RFLchiefexec @kirwilliam

[Michele Murphy @MicheleMur52718]

Well done to the @royallfree orthopaedic team, most improved clinical response in the staff survey. Thanks and well done @SusanTierney2 @doctorsachinp @Emma08633872

[Susan Tierney 💙 @SusanTierney2]

@MicheleMur52718 Succession planning 👋👋👋