Emma Sutcliffe

Medical Writer. Patient Engagement Expert. Lecturer & Advocate for health literacy and health equity from 25y patient voice in R&D. Views own.

[Emma Sutcliffe @SuttyEmma]

@CrossCountryUK Your staff manning the train should do the reporting f. Don't make customers injured on you service now have to spend their time on your admin procedures. What a disgraceful way to treat customers.

[Emma Sutcliffe @SuttyEmma]

@CrossCountryUK Please explain why you've sold full price fares for people to have to experience a dangerously overcrowded journey London to Edinburgh -- the number of injuries inflicted is unacceptable. Shameful

[Emma Sutcliffe @SuttyEmma]

@CrossCountryUK Your phone line is not accepting calls. This overcrowding has caused a lower back injury to me. I've watched people falling, hitting their heads, damaging hands, overwhelmed by heat. Do the right thing, take responsibility, apologise and reimburse all customers on this train.

[Emma Sutcliffe @SuttyEmma]

@Jonathan747 We all operate from our own standards and, like yours, mine are high. I trust people will behave with integrity then when they don’t — well, it really hurts. So this is about how you behave first and how others behave is secondary. Others? Idiocy, jealousy, lunacy - all 3!

[Dame Carol Black @DameCarolBlack]

Research shows that a third of people hold ageist beliefs.

A new #AreyouAgeist campaign from @Ageing_Better aims to change the way we all think about getting older.

Get involved👉https://t.co/CnYnvno9XW

[Emma Sutcliffe @SuttyEmma]

@scriptwren My kids school is like this. Which is why their sixth form is empty. Kids leave en masse as soon as they can. Organisations reflect the power games of the ‘adults’ who run them. If your ego is served by banning a patterned jumper then your life is pretty small!

[Emma Sutcliffe @SuttyEmma]

@louisetickle @emmaglasbey What about when there are vexatious applications and several sets of applications that result the same time periods? I was in family court 2016-2018 then 2019 to 2021. When does the meter start and stop?

[Emma Sutcliffe @SuttyEmma]

Given the public shaming by the conductor on the 1003 @TPExpressTrains of ‘fare evaders’ I’m reminded that my 14YO was accused of the same last week because he got a later train and you wouldn’t accept his &4 ticket

[Emma Sutcliffe @SuttyEmma]

Watched this last night with my mum. Excellently written, directed and performed. Heartwarming depiction of the mother daughter dynamic. Completely nailed it, @emmagerhaty.

SJT - These Majestic Creatures https://t.co/5PbPZhZNT9

[Emma Sutcliffe @SuttyEmma]

@louisetickle Agree. Currently four trips for same week for one of my kids — to Florida, Lanzarote, Italy and Canada. School insists teachers ‘offer opportunities’. Management insanity.

[Emma Sutcliffe @SuttyEmma]

@LNER *repeated experiences

It’s plural.

[Emma Sutcliffe @SuttyEmma]

Not had a single on-time journey/service on @LNER York to London in 2023 yet. Just the 53min delay tonight. At least update the excuses. #LNER

[Emma Sutcliffe @SuttyEmma]

@scriptwren Typical rugby match. Attack, defence, discipline to avoid penalties, closing the other team’s game down. All eight teams are ‘typical’ at this stage in the tournament. And all the sportsmen are giving it their all and being physically and mentally challenged. Typical criticism.

[Emma Sutcliffe @SuttyEmma]

@scriptwren Possibly. But that doesn’t mean they ‘didn’t deserve’ to win the game they did Infact just win.

[Emma Sutcliffe @SuttyEmma]

@SheraFamily @EdThomasNews A sadistic one.
This was attempted with my kids. And corrupt #Cafcass officers use this as a brinksmanship manoeuvre to try to force acceptance of contact. The sadist knows the caring parent will capitulate to their demands to avoid kids being placed in the care systems. Twisted

[Emma Sutcliffe @SuttyEmma]

@dank_ackroyd My ex tried to tell me off (via his Family Court Barrister) for posting a picture of a remembrance candle for Sarah Everard. Apparently he believed I’d be upsetting our children.

[Emma Sutcliffe @SuttyEmma]

Return train fare is £22; return bus fare is £4 for under 18s still in full time education. @TPExpressTrains please justify the x5.5 cost for kids.

[Emma Sutcliffe @SuttyEmma]

On a bus to York. Refuse to pay adult fare for a 16 and 17 year old who are still in school/sixth form. Disgusting profiteering by @TPExpressTrains to charge adult fares from aged 15.

[Emma Sutcliffe @SuttyEmma]

@whartonswords I wonder if the wealthier they are the more they struggle with financial accountability for their kids when you dare to hold them accountable. Ironically, I had more ‘success’ with family court enforcing financial orders then stopping him using specious custody threats