@tcs_couriers stupidly annoying and pathetic service only one job and you cant do it 3 days within city parcel and I didn’t receive it plus customer service representative are absurdly stupid saying that rider cannot contact you as per policy…
This clearly shows miscommunication, poor coordination, and broken commitments.
Customers rely on courier services for reliability and professionalism, but experiences like this seriously damage trust.
I hope TCS management takes this feedback
Extremely disappointed with the service from TCS.
For the last 2 days, my parcel has been returned back to the TCS office, even though no delivery attempt was actually made.
How is a delivery supposed to happen if the rider cannot even contact the recipient? Their sales representative then registered a complaint and promised resolution within24hours. Unfortunately,i discovered another failure my parcel was nt evn included in todays delivery pick list