Tina Chenska

QA Engineer | Delivering flawless releases & passionate about user happiness #QATesting #CustomerFocus

[Tina Chenska @TChenska]

Discover the evolution of dev tools from @Netscape to today's advanced suites! Learn why @ChromiumDev, @firefox , and Safari each offer unique strengths tailored to different needs. 📝 https://t.co/s04eDTxY9l

[Tina Chenska @TChenska]

📊 Not sure if your company needs FSM, Help Desk, or a Service Desk? There's a handy diagram to help you decide! 🤔🔍 Check it out and streamline your IT and service management decisions. 🚀💼

#ITManagement #TechSupport #BusinessOptimization

https://t.co/ZfjBxewuvY

[Tina Chenska @TChenska]

Help Desk vs. Service Desk 🛠️

Ever wondered why they're named so similarly? If you're still unsure which one you need, check out my short article breaking down the key differences! 📖✨
https://t.co/EysB8RCYuO

#TechSupport #Jira #Zendesk #FSM #Freshdesk

[Daniel Huynh @dhuynh95]

🚀You can now build AI Web Agents that outperform Gemini and ChatGPT in information retrieval and share them with your community in less than 10 lines of code!

🌊LaVague (https://t.co/f5p3flMSRe), our Large Action Model (#LAM) framework, now makes it easy to share your agents by building a Gradio demo with a simple ‘agent.demo()’!

📖You can find a Colab to run an AI Agent specialized in retrieving the latest papers on Hugging Face.

Colab: https://t.co/gddpFdtlCX
Docs: https://t.co/T4g09o4hDD

What are the results? Well, we put it to the test by asking different proprietary Conversational AI the question:
“What is the most trendy recent paper on text to video on @huggingface papers? Provide the date and a summary of the paper”, our Agent beats them all!
❌Gemini: found a paper from 2023
❌OpenAI: found a paper from 2023
✅LaVague: found the latest paper !

Amazing to see how leveraging LAMs enable to solve decades-old problems that not even Google has cracked: information retrieval on public data!

But this is only the beginning: LaVague also makes it possible to create Agents that have access to your private data, for instance in your SaaS tools like Notion, Salesforce, and so on.

We hope this new demo feature will help builders share their work and democratize #Agents further!

If you want to learn more about Large Action Models, don’t hesitate to check our webinar on how to design and improve Large Action Models using LLMs on the 13th of June at 9 am PST!

Webinar: https://t.co/4QORaf6AqV

You can also join our Discord (https://t.co/JWtWTm4VkT to chat with us, to ask questions or contribute to our open-source project (https://t.co/OqrfjEVmBG)

[Tina Chenska @TChenska]

Struggling with website performance testing? 🚀 This 5 Chrome extensions that can boost your QA & Support Team's workflow! #QA #WebDev #ChromeExtensions https://t.co/XExjPTnIH1

[Tina Chenska @TChenska]

@MarcinTorz Akurat dziś Dział Legalizacji zrobił spotkanie z tego powodu, gdzie zaproszone zostały tylko pewne osoby 'uprawnieni'. Owszem, że mimo tego, że spotkanie miało być otwarte🤫

[Tina Chenska @TChenska]

The human touch matters! 🤝 In my new blog post, I examine why empathy & problem-solving skills will continue to be essential in the age of AI. 💡❤️ #CustomerSupport #aifuture #QA
https://t.co/z1HQZrNCEM

[Tina Chenska @TChenska]

I explore the evolving role of AI in customer support. How can AI augment human expertise & improve customer experience? 🤖✨ Read my latest post: https://t.co/BL3v7fYBXX

[Tina Chenska @TChenska]

Deep dive into website #performance with chrome://tracing! This tool goes beyond #DevTools to capture low-level browser activity. Boost your web app's speed https://t.co/5qMeKzVfUt
#QATools

[Tina Chenska @TChenska]

Did you know your browser has built-in QA tools? Capture & analyze network traffic directly from browser No 3rd party apps needed! ➡️ https://t.co/BWMFMWbwYD for details #SoftwareEngineering #QA #Chrome

[Tina Chenska @TChenska]

https://t.co/kZsZHpSMRp
🔍 The method offers a clean and efficient way to handle large volumes of tickets without complex extensions or third-party tools. Perfect for anyone managing user feedback or Jira projects. #Jira #TechSolutions #Productivity

[Tina Chenska @TChenska]

📊 Our solution: A straightforward, effective method to streamline ticket categorization without installing sophisticated Jira extensions or third-party tools. Perfect for anyone managing user feedback or Jira projects. #Jira #TechTips #Productivity
https://t.co/e4Z3J6XaIQ

[Tina Chenska @TChenska]

More hires don't guarantee better quality. Building a strong, integrated system with clear objectives and mature workflows is key. Great automation engineers are developers with deep testing expertise. #QualityOverQuantity #TechStrategy
https://t.co/o2nxFWeREZ

[Tina Chenska @TChenska]

https://t.co/HWCvff13oO
The journey in IT often follows: Manual QA ➡️ Automation QA ➡️ Developer. But undervaluing senior automation engineers leads to a decline in framework quality. How do you value your automation experts? #AutomationQA #TechCareers

[Tina Chenska @TChenska]

We've faced long hiring periods for skilled automation engineers due to the complexity of our projects. By simplifying project complexity, we can attract contributions from both manual testers and developers. #Automation #TechHiring https://t.co/HWCvff0vzg

[Tina Chenska @TChenska]

So, I tried asking 4 #AI models if I need an ☔️ umbrella today? Compared weather forecasts from #GPT4o , #GPT, #Aria, and #Gemini (spoiler alert: there's a winner!) https://t.co/JtRSTxwr9Z

[Tina Chenska @TChenska]

Many newcomers to IT start with manual testing, often aiming to move into roles like developers or analysts. This presents a challenge: within 1-2 months, motivation can wane. How can we better support their career growth? #QA #CareerDevelopment https://t.co/kCNEkHWCmT