Still no help. I've asked multiple times for a supervisor and still no one has reached out. I've asked for proof that I purchased an "Obstucted view" seat. Still have not received it. Because they know it wasn't listed @Ticketmaster#CowboyCarterTour
Just to be disregarded, dismissed, and disrespected by @Ticketmaster and the @SoldierField staff/ Guest relations threatening to put us out for asking questions. I will continue to share my experience #CowboyCarterTourChicago.
What makes me mad about the situation is my sister and I planned a trip since the presale. We came from Charlotte, NC to Chicago this year for the concert. (Our yearly trip) We had to buy a flight, hotel, and tickets just to have a bad view. #CowboyCarterTourChicago#Ticketmaster
@Ticketmaster has not answered any of my questions on why section 112 had "limited view" listed but had a better view. While Section 114 does not. How others in our section were issued refunds or people higher levels were upgraded. Will keep yall updated. #CowboyCarterTourChicago
Update! #Ticketmaster is still refusing to help after sending pictures showing my view and receipt that my $1500 tickets did not show "Obstructed View" or "Limited View" For Section 114 row 8 seats 1&2 this was literally our view. Anyone experience this? #CowboyCarterTourChicago
Just wanted to share my fustrations with being disrespect at #SoldierField by their staff after we paid over $1500 in tickets and could barely see her on stage due to a huge platform in front of us. All we asked for we better seats. #CowboyCarterTour.
View than us. Just to give my fellow #behive a heads up if you are sitting at in the lower 113-114 you're going to be blocked. And might not be able to see most of the show. Most likely you'll be watching the screen on the platform in front of you or the jumbo tron.
Finally heard back from #Ticketmaster and they are trying to gaslight and tell me I did buy limited view seating. My sister and I made sure our tickets did not show "limited view" or "obstructed view before we purchased. We saw section 112 said limited view but they had a better
We didn't even want a refund we were just asking for a better view since we paid for NON Limited view tickets and we were completely disrespected. Of course we wanted to see the show we paid for tickets, flights, to see the #CowboyCarterTour#Ticketmaster
Tells us to go back to our seats or he is calling security to get us escorted out. Mind you we were patient all night. Watched the girls in front of us get a refund but we got threatened to get put out because we asked why did they get help but we can't? #CowboyCarterTour
We WATCH THE GIRLS IN FRONT OF US GET A REFUND FOR THEIR TICKETS. So we're next. And I am showing my tickets, pictures, and videos that we can't see and those girls were sitting right in front of us. The guy in Gate 2 says he is not going to argue with us.
So we go back to the event staff and he tells us to go to gate 2. We get to gate 2 with other people in our section and they are also complaining that they paid over $700 for an obstructed view. Continued. #CowboyCarterTour#Ticketmaster
While we are waiting we are chatting and calling #Ticketmaster of course with no update because the show should have already started at 7 (we were delayed due to weather.) The show starts at the edge of the stage AND WE CANNOT SEE A THING. Other than the screen on the platform.