@Nathan229773 Unfortunately we don't currently have a repair service in place however, if you purchased your boots within 2 years, we may be able to help you. Please contact us directly using the methods in the link below: https://t.co/oH9bjyiNP4
Thanks!
@djpdh67 Hi Paul, so sorry to hear of this. Please contact us via the contact us section of the website and we can look into this further for you right away. https://t.co/uY9u55jUXb , thanks - Timberland Team
@trout70 Hi Lucy, As per the return policy listed on your receipt of purchase, you will be required to return to the store should you require a refund.
Thanks, Zaim
@this_recording Hello there,
This is a regional release from a previous year. We released similar T-shirts at some of our other flagship stores across Europe.
Best wishes, Jack - The Timberland team
Be outdoors with confidence.
Made with all-day comfort in mind, the Timberland Heritage 6-inch Rubber Toe WP Boot features a ReBOTLTM fabric lining containing at least 50% recycled plastic and responsibly sourced better leather, so you can be warm, stylish and eco-conscious.
@bluebullkev Hi there, I am really sorry to see this has happened. It is not what we expect, and it looks like a manufacturing error. I would strongly recommend returning to the store and requesting a refund for this.
Thanks, Zaim
Timberland team
@Dianar1988 Hi Diana, I can confirm that you are welcome to return the incorrectly received item however, we cannot offer exchanges or replacements at the moment, and therefore you may need to create a new order once your incorrect item is returned and refunded.
Thanks, Zaim
Timberland team
@yokika Hi Yokika, We're really glad to hear that this. Even though this isn't a service we offer at the moment, I will forward this information for feedback as we do appreciate your interest and concern.
Thanks again!
Zaim, Timberland team
@p_chaves Hi, I'm really sorry to see this. Please get in touch via direct messages with your order information and I will be more than happy to help you in resolving this matter.
Alternatively you are welcome to contact us using the following link: https://t.co/IsScCB5RI0
Thanks, Zaim
@ReesesEnjoyer Hi there, I'm really sorry to see this. I would strongly advise that you contact us via direct messages with your order information and we will be happy to help you further. Alternatively you can contact us via the following link: https://t.co/IsScCB5RI0
Thanks, Zaim
Timberland
@MissHeatherF21 It can take up to 5 working days to respond to emails at the moment due to a high volume of calls and emails. You can also contact us via telephone using the link previously provided.
Thanks, Zaim
Timberland team
@LDNLOT Hi, I'm sorry to read this. Please could you get in touch with your order information via direct message and I'll be happy to help you. Alternatively you can get in touch using the following link: https://t.co/IsScCB5RI0
Thanks Zaim
Timberland team
@cenoboton Hi, I'm sorry to hear this. If you need any help with a recent order you have made, please send a direct message and I will be happy to help you. Alternatively you can contact us using the following link: https://t.co/IsScCB5RI0
Thanks, Zaim
Timberland team
@PradoDeportes Hey Jorge! We are really sorry to see what has happened to the shoes! Please send us a DM, and we will have a further look into it for you. Best wishes - Valeria
@PhilO77662 Hello there, We offer an introductory 10% when you sign up to our Community account on our website.
We also send you an extra 10% code on your birthday once you have signed up.
Best wishes, Jack - The Timberland team
@karadoc16 Bonjour Nawak, je vous conseille de contacter directement notre support clients par email ou nous appeler, vous trouverez l'information nécessaire sur le lien : https://t.co/D5hncC8uY7, cordialement, Maria, Support Clients Timberland
@RingChingler74 Hey! Thank you for getting in touch with us. You can get a discount code to your email by signing up for our community account. I will leave the link here for you - https://t.co/nLYaUyPACc
Kindest regards - Valeria