@bookingcom I know you are a huge business & have plenty of customers getting in touch, could you though please reply to my inquiry? Sent DM, mail, followed up via phone (didn't work without pin code). You should have my data in place to get in touch with me. sincerely, Theresa
@lastminute_com can I please get someone competent on the line? Ridiculous what I have to cope with on the line after my flights have been cancelled and I’ve been offered a solution in the next 7 working days with my holiday in less than 14 days. Hello?!?
@lastminute_com can I actually get a response or to you just try to fool me with responding publicly ‘can you sent me a DM with booking reference?” and then stop reacting?? #CustomerExperience#cxfail
Be your own influencer #brandidentity
How do influencers gain followers? They engage, they are approachable. Why should I follow someone who just dictates?
Guidance is something else, it doesn’t just comment.… https://t.co/h6m29F2A7G
@RoyalMailHelp Worst on site in Farringdon! Option to print label on site didn't work, employee couldn't be bothered. My label expired & I have to go through the hustle to SENT OUT A FORM ON MY COST to get the refund for the label? Please DM me for a better solution
Rund 65 Millionen #Smartphone-Nutzer gibt es laut einer Schätzung des Statista Digital Market Outlooks in Deutschland – und es werden immer noch mehr. (mb) https://t.co/YPmByH5lQT