@Nats19 Hi Natalie, thanks for your message. Please can you kindly drop us a DM confirming your order number, full name and billing address? Once confirmed, we will be happy to assist you further. Thanks! - Richard
@shanvicvan Good Afternoon. Thank you for reaching out to us. Please could you send a private message with the details, including the email address the request was from, and I will be happy to look into this further for you. Carolyn
@davefused Thank you for your response. Could I kindly ask for you to send us a DM with some images so that I can look into this further internally? :) -Sam https://t.co/2q51tYvezL
@VickiJNurse Hi there Vicki, thank you for reaching out. I am so sorry to hear about your store experience. So we can discuss this further with you, can you please send a direct message to us. -Maria
@CN1991_ Hi, thank you for your message. I am so sorry to hear this! We have now followed you, please could you kindly reach out via DM so we can look into this further. Thank you - Anita
@oh_just_because Hi Gemma, thank you for letting us know, Should you need any further support in the future, please feel free to drop us a follow and send us a DM. Thank you - James
@pumblechook Hi! Sorry to hear about your experience in our Southampton store. We’ve shared your feedback with the store manager so it can be looked into. Thanks for letting us know. - Michael
@Staceysk8tsx Hi Stacey and thank you for your comment. I am very sorry to hear about this. Can you please kindly send us a DM, so we can look into this for you? Thanks - Vivien
@MikeCope11 Hi, thanks for getting in touch. I'm sorry you've had to reach out regarding your order. Please can you drop us a DM, and we'll be able to assist you further. Thanks - Amber https://t.co/2q51tYvezL
@shellthestig Hi there, we’re really sorry to hear about your experience in store today. We’d like to look into this further for you.
Please feel free to send us a DM, give our Customer Service team a call on 01923 473561, or email us at [email protected], so we can help.- Victoria https://t.co/2q51tYvezL
@jwr79 HI there. Thanks for reaching out and I apologise for this experience. Please send us a DM with the full name, order number and the billing address. Once received, we can look into this further. - Harmony