Tami Titheridge

I'm a Customer Experience Geek who loves helping startups, plays video games and drinks way too much Coffee ☕ Head of Customer Success @kapicheofficial 👌

[Tami Titheridge @TamiTitheridge]

Far out @ballaratcourier. There are certain articles that should not be restricted to paid users.

For example, everything to do with #COVIDー19.

Please take some social responsibility to help keep your community informed.

[Tami Titheridge @TamiTitheridge]

Hey @mrpatto! I'm looking into whether it's possible for us to switch from @intercom to @helpscout and was hoping I could chat to someone on your side about whether that's possible & what that would look like?

It's a bit time sensitive 🙏

[Tami Titheridge @TamiTitheridge]

A sneak peek into the awesome work we're doing over here at @kapicheofficial! 😍

[Kapiche @kapicheofficial]

Wondering how folks like @Toyota_Aus, @Kmart_Australia, @AmericanExpress and @SchindlerGroup supercharge their #CustomerExperience programs? Wonder no more! Check out this action video featuring our CS guru, @TamiTitheridge 👉 https://t.co/mJl6Dqj9qS #CustExp #CustomerInsights

[Tami Titheridge @TamiTitheridge]

@BeckyRoemen @kapicheofficial Thanks so much, Bec! ❤️

[Tami Titheridge @TamiTitheridge]

Creating some new #training #content for our awesome #customers at @kapicheofficial! 👍🎥

#lifeatkapiche #customersuccess #CustomerExperience

[Kapiche @kapicheofficial]

We heard #AI is a bit of a buzzword lately (😲), so we wanted to show you that AI-powered #TextAnalytics should not be a blackbox for your customer insights! Check out exactly what we do and how we do it in under 2 minutes in this snazzy little video 📽️

[Tami Titheridge @TamiTitheridge]

Hmmm!! 🤔🤔

[Kapiche @kapicheofficial]

We’ve got an exciting new team member starting on Monday - can you guess what role it is?! #KapicheLife

[Networx Brisbane @NetworxEvents]

Ryan Stuart of @kapicheofficial on our #nxbris #customerdata #ai panel https://t.co/1lqyLM6QqE

[Networx Brisbane @NetworxEvents]

Who’s ready for tonight’s panel? Follow the event on Twitter, Insta + Facebook! 😊

@maxkelsen @kapicheofficial @thecalilehotel @selectaudiovisual @BoxBettyGifts @reloadmedia_au @vision6ers @icebergevents + @dpmaaus

#nxbris #thecalilehotel #AI #custo… https://t.co/TPnnlE7HxT

[Tami Titheridge @TamiTitheridge]

This article by @GaryVee on 'How To Lead A Team With Empathy And Kindness' is the BEST piece of content I have read all year. If you're leading people, I highly encourage you to make reading this a priority. Thank you, Gary!

https://t.co/fqJbSpCMZ7

[Rhiannon Luvis @rhiannonluvis]

Friday afternoon content sesh with the team. Except Lincoln, who’s secretly on @facebook 🤷🏽‍♀️

[Tami Titheridge @TamiTitheridge]

Super fun session today with my work fam! 😍🎉 #lifeatkapiche #dataheroes

[Rhiannon Luvis @rhiannonluvis]

Friday afternoon content sesh with the team. Except Lincoln, who’s secretly on @facebook 🤷🏽‍♀️

[Kapiche @kapicheofficial]

Our Kapiche gals @TamiTitheridge & @rhiannonluvis out and about last night representing at Brisbane's first ever @GiTAustralia event @Tabcorp #GirlsInTech 👩‍💻

[Tami Titheridge @TamiTitheridge]

This was loads of fun! Were our meat eaters able to pick which burger was which? Watch the video to find out! 👇#KapicheBlindTesting #plant vs #meat

[Kapiche @kapicheofficial]

When we heard @HungryJacksAu released the @V2FoodOfficial #plantbased burger, we couldn't help but to challenge our meat eaters to a #KapicheBlindTesting... Shoutout to our neighbours, @ClipChamp for hooking us up with the epic video editor 📽️🍔🙌 https://t.co/o33bk8MQBF

[Tami Titheridge @TamiTitheridge]

Have a read of this fab article by @AffixGroup to get a feel for how amazing Gems, our Head of People Culture at @kapicheofficial, is.

It's such an honour & a privilege to work alongside Gems every day while being able to call her a friend.

Thank you for always inspiring me❤️

[Kapiche @kapicheofficial]

It's no secret we have a few #superwomen on the Kapiche team now - 5 to be exact! One of our superwomen, Gemma Lindeman was featured on the @affixgroup blog recently. Read why we love Gem here! 🤩 https://t.co/E2SMCd9wcJ #KapicheLife

[Tami Titheridge @TamiTitheridge]

@Specsavers Why thank you! :)

[Tami Titheridge @TamiTitheridge]

New glasses! They're by @viktor_and_rolf (via @specsavers) and I'm absolutely in love. The rose gold frames also came with a limited edition swarovski tiara for those days when you just want to feel a little extra… https://t.co/ri3fZUlspw

[Gainsight @GainsightHQ]

Let’s have some #FridayFun!

Name a fictional movie or TV show character who best represents customer service, customer support, or customer success.

Here's ours: Kelly Kapoor from #Theoffice.

Your turn ⬇️

[Valuize @valuizeco]

@GainsightHQ Our team came up with a few favourites:

Dumbledore from Harry Potter is the perfect CCO overseeing all adoption and expansions in wizardry.

Miss Honey helps empower Matilda to reach her potential and she fights for her when no one else believes in her.

[Ryan Stuart @rstuart85]

Want to learn how to get started with Natural Language Processing in Python? Come along to my BrisPy talk tonight hosted at @RiverCityLabs to find out how!

Register here: https://t.co/4mOAkbKqTp