Ryan Stuart

Founder & CEO @KapicheOfficial. Doing NLP for over a decade. Currently consumed by building an amazing team. Come join us!

[Ryan Stuart @rstuart85]

WIN A TRIP TO MEET THE LAWRENCE BROTHERS FOR YOU & 3 GUESTS | AUSX OPEN Marvel Stadium November 22: https://t.co/srWBkH6CtD

[Ryan Stuart @rstuart85]

@PaulBassat As the article points out, treasury estimates for the price of iron ore are always very conservative. This figure is what budget forecasts are based on. Therefore, there is always a degree of caution in our budgets and balancing the cost side.

[Ryan Stuart @rstuart85]

@hardbyte_nz What is this bit for out of interest? I thought you might be trying to teach an LLM how to use duckdb but I couldn't see it used anywhere...

[Ryan Stuart @rstuart85]

@dannygilligan @philmorle This. His book is great: https://t.co/P1GBhNPc32

[Ryan Stuart @rstuart85]

@jack This existed 13 years ago and was called webOS. Really wanted that phone. Never got it.

[Colin Shaw @ColinShaw_CX]

So you’ve been collecting data on your clients. Now what?

We invited Founder and CEO @rstuart85 of Kapiche to discuss this problem. Listen in 🎧
https://t.co/yrc9GTtYMH

#customerdata #CX #customerexperience #businesstrends #customerstrategy

[Ryan Stuart @rstuart85]

@NWischoff Interestingly Frank Slootman says in Amp It Up not to try and create a category or new market. Both ServiceNow and Snowflake were created for existing marketers which gave them the advantage the buyer in the org was clear.

[Ryan Stuart @rstuart85]

@AaronBirkby @hellodavidryan @Conorhagan @gtfellows @sometechchick @wjgerard @Bensouthall On or Off road?

[Ryan Stuart @rstuart85]

@pjlaurie Hit me up

[Ryan Stuart @rstuart85]

@hughstephens IMO: PLG is only applicable in a very specific set of circumstances. Very few products can do PLG and scale it to the enterprise market.

Having said that, the SMB segment is getting so big that PLG companies might never need to go upmarket to be Billion dollar companies.

[Ryan Stuart @rstuart85]

So good to be in Atlanta and meet some many amazing people in the Insights and Research industry!

[Ryan Stuart @rstuart85]

So good to finally meet @KatieS @aroetter @ralfonsi in person! Absolutely worth the wait.

[Moxxie Ventures @MoxxieVentures]

🌟🇦🇺 Grateful to meet our founders and fave operators/co-investors/friends IRL! Welcome to SF, @kapicheofficial 💫

[Neil Davey @neilcdavey]

Insight is a competitive differentiator. But if you don’t future proof customer insights, your competitors will - warns @rstuart85 of @KapicheOfficial.

https://t.co/BPRgczfYB1

#measure #custexp #CX

[Phil Morle 🖖🏻 @philmorle]

OMG, the pressure of being the founding CEO of a startup...

Some observations from my work in venture capital with advice from CEOs who do a little bit each day to learn what it takes. 👇

[Colin Shaw @ColinShaw_CX]

How do you successfully navigate enormous amounts of customer data to improve Customer Experience?
We invited @rstuart85 to share how he has learned to optimize customer data to improve customer strategy

Listen in: https://t.co/a5ZggYVl6Y

#CX #customerexperience #improvecx

[Ryan Stuart @rstuart85]

🤣

[Ryan Stuart @rstuart85]

The @rootvc website is brilliant!

[Ryan Stuart @rstuart85]

@rootvc The plot thickens!

[Ryan Stuart @rstuart85]

Direct quote from @VirginAustralia staff to @Delta staff on the phone: "If this was our customer, would you do the same for them".

Translated: We didn't have to subject the customer to this, but we decided to anyway.

Long live customer experience 🤦

[Ryan Stuart @rstuart85]

@Delta @VirginAustralia I'm stuck at Sydney airport with my young family because Delta and virgin are fighting with each other. My bags were tagged through to Brisbane fron LA but now Virgin wants to charge me more money and won't let us board unless we pay. Wtf?

[Ryan Stuart @rstuart85]

Now the @VirginAustralia staff are arguing with each other 🤣🤣🤣