Dear @SamsungIndia
Thank you for ruining the birthday gift i was planning for my mom.
Same day delivery promise more like ‘I don’t know when you will get it’ - Trust me these are your Customer care member’s words.
@rentomojo Please explain why should i pay early closure money when you delivered a faulty product twice to my house - made me wait for 24 days and your delivery people just throw the product and run away?
@SwiggyCares 1. Delivery too more than hour. Rider hovered around my house then went somewhere else and ended saying location is incorrect.
2. Product which included meat items got bad.
@dominos_india Thought you guys had best service until I visited Bangalore. Day 1 : Manager called and ask me to cancel order and he will give me discount if i pay him direct.
Day 2 : Pizza never showed up and not able to connect anyone after 11 PM
@dominos_india I thought Dominoz have best service until I shifted to Bangalore. Day 1 : Pizza didn’t get delivered and no one to call because post 11 PM. Day 2 : Had to go to store and fight for pizza after 2 hours. 1/2
@SwiggyCares The resolution.
Swiggy asked me to take 50% amount back for 80% spilled food (raised by delivery partner itself) and 30 mins delay.
I don’t have the photos because spilling concern was raised by delivery partner and I accepted the order because i was hungry.