@zomato@zomatocare I ordered Spicy Idli Podi , but instead of the actual dish I only received idli podi powder. This is not what I ordered. Please either deliver the correct item immediately or provide a full refund. Order details attached. #Zomato#CustomerSupport
@AirIndiaX@AirIndiaX The delay was not informed only once in the morning — the connecting flight was rescheduled again while we were already in transit. Me and my family have been waiting for hours at CCU with no meal/refreshment assistance despite multiple delays. Kindly assist.
@AirIndiaX Shared the PNR immediately after your reply, but no further response yet. Still waiting at CCU due to repeated delays in our same-PNR journey. Kindly assist with passenger support and meal/refreshment assistance.
@zomato@ZomatoCare I ordered Spicy Idli Podi, but instead of the actual dish I only received idli podi powder. This is not what I ordered. Please either deliver the correct item immediately or provide a full refund. Order details attached. #Zomato#CustomerSupport
@AirIndiaX@AirIndiaX We understand operational delays can happen and are not insisting on compensation. Our concern is that despite being stranded in transit at CCU for several hours with family due to repeated rescheduling, no meal/refreshment assistance or passenger support was provided.
@AirIndiaX@AirIndiaX Shared the PNR immediately after your reply, but no further response yet. Still waiting at CCU due to repeated delays in our same-PNR journey. Kindly assist with passenger support and meal/refreshment assistance.
@AirIndiaX Same-PNR journey IXA–CCU–MAA delayed multiple times today and stranded at CCU transit for several extra hours with no meal/refreshment assistance provided yet. Requesting immediate passenger support, meal vouchers and connection assistance.
ASAP……
@AirIndiaX We have already been waiting at CCU for more than 1 hr, and now have an additional wait of 4hrs+ due to repeated delays. We were originally supposed to reach Chennai by 7 PM, but are now expected to arrive close to 12 AM. Kindly help with meal/refreshment assistance