Pete Khanna

CEO of TeamSupport - B2B customer support software solution.

[Pete Khanna @TeamSupportCEO]

We Will Be There! Will You?
#SaaStrAnnual #SaaStrAtHome

[Pete Khanna @TeamSupportCEO]

Thank you for following! 😀@utollwi

[Pete Khanna @TeamSupportCEO]

Very thankful for your follow! 🙌@Sam_T07

[Pete Khanna @TeamSupportCEO]

Today’s B2B customer service orgs must reimagine current strategies + how you measure success…on the customer’s terms. New @TeamSupport eBook guides you through B2B customer support software journey “From Discovery to Onboarding and Beyond.” https://t.co/JOyUJ5USGN

[Pete Khanna @TeamSupportCEO]

Thank you for following! @nayan_kmr

[Pete Khanna @TeamSupportCEO]

When you play ticket volleyball with your B2B customers, bouncing tickets from agent to agent or even dev ops, nobody wins. Achieve swift ticket resolution w/ @TeamSupport. visual support tools. Learn more https://t.co/ea916q76S6

[Pete Khanna @TeamSupportCEO]

If your B2B customer support, sales, dev ops teams are all operating in silos, there is frustration for everyone, particularly the customer. Learn how to break down silos + take a holistic approach to B2B customer relationships https://t.co/nqOgubgga6

[Pete Khanna @TeamSupportCEO]

Part 2 of @TeamSupport 4-part series explores #B2B customer support software tools to help you understand how your B2B customers really feel + be proactive in mitigating risk of churn. #B2B #customersentiment https://t.co/Df1DpexJpc

[Pete Khanna @TeamSupportCEO]

Uncertainty and frustration with the economy is affecting businesses and consumers alike. Be the rock your customers can rely on + work w/ them to create avenues of mutual success. Learn how in @CustomerThink Editor’s Pick article https://t.co/cf1LeUKsSj

[Pete Khanna @TeamSupportCEO]

Part 1 of @TeamSupport blog series explores how using a B2B customer support software system allows you to resolve more tickets, shorten issue resolution time, leave your inbox for email, not as a ticket management system. https://t.co/EoO5LDhXgR

[Pete Khanna @TeamSupportCEO]

B2B customer support teams, use technology tools like @TeamSupport Customer Distress Index to understand how your customers are feeling. More important, convert what you glean from analyses into actionable information towards improved customer experience. https://t.co/HHMjODcC6R

[Pete Khanna @TeamSupportCEO]

Learn how @TeamSupport #B2B customer support software helps @MachMotion, leading industrial automation + CNC company, live up to its core value, “Go the Extra Mile.” #customersuccess https://t.co/mA0vD5165v

[Pete Khanna @TeamSupportCEO]

Technologically advanced tools that gauge customer sentiment + overall customer health allow ALL depts to take proactive, holistic approach to managing B2B customer relationships; very different than managing individual consumers (B2C) #B2Bcustomersupport https://t.co/dN3MzRc8OH

[Pete Khanna @TeamSupportCEO]

How do you get to know a prospective or future #B2B customer? @TeamSupport blog Part 2 offers strategies to engage in meaningful interactions without it coming off as insincere or merely a sales tactic. https://t.co/qCion9UjdV

[Pete Khanna @TeamSupportCEO]

How well do you really know your B2B customers? Learn ways to establish relevant interactions + real relationships with your B2B customers and why it’s important to do so. https://t.co/r9kiUucrqt

[Pete Khanna @TeamSupportCEO]

When it comes to appraisal/tax software, industry leader Harris Govern provides exceptional client support w/ @TeamSupport. Learn about their journey to B2B customer support software, benefits realized, lessons learned along the way. #customersuccess https://t.co/xdUo1JY0CI

[Pete Khanna @TeamSupportCEO]

Keeping your current customers happy in these uncertain economic times is more important than ever. Most are impacted + many will need to alter budgets. Here are strategies for ensuring your customers’ confidence in sticking with you through thick & thin. https://t.co/aBxadKW6tH

[Pete Khanna @TeamSupportCEO]

OmniFund @gotobilling Payments as a Platform® provider decreases ticket response times, improves comms between departments, keeps knowledge base fresh for thousands of users w/ @TeamSupport #B2B customer support software https://t.co/LaNTUMWniN

[Pete Khanna @TeamSupportCEO]

Customers that are new to your business in today’s uncertain economic times may be questioning decisions due to cost. Here are a few ways to help them feel more comfortable + confident in doing biz w/ you, by @TeamSupport. #CX #CXpostsale #B2B https://t.co/EsOB4lF4Nj

[Pete Khanna @TeamSupportCEO]

In new Q&A w/ @MarTechSeries I talk about how @TeamSupport B2B customer service software delivers seamless collaboration between support teams, empowers all depts to manage customer relationship in more holistic way + enables customers in COVID world. https://t.co/wIReV50tzy