TechPRMaven

Mom, PR pro, avid reader. Follows business, technology, social media, nonprofits and the arts. 

[channelpr @ChannelPR]

Ai can help you be “more intelligent before the call, during the call and after the call.” - Reggie Scales

@Avant_CCC @Vonage
#AI #CX #salestips #SFS23

[TechPRMaven @TechPRMaven]

@UNC_Press @soulfoodscholar @UncAvl @Malaprops @asheville Loved your presentation! It was so informative. Thank you!!

[TechPRMaven @TechPRMaven]

When it come to M&A, it’s important to understand the integration. The faster you integrate, the faster you can scale and start driving success with KPIs and other metrics. #MSPsummit

[TechPRMaven @TechPRMaven]

Excellent panel on entry to exit! Timing is so important for #MSP owners considering the next step in their journey. #MSPSummit

[TechPRMaven @TechPRMaven]

Don’t wait for a recession to build your game plan. Boost profit while times are good. Increase MRR expense coverage. Build cash reserves and reduce financial liability. React quickly when the downturn hits. #SpeedMatters #MSPsummit

[TechPRMaven @TechPRMaven]

If there is a recession, is your #MSP ready? When things get bad you need to react quick says Service Leadership’s Peter Kujawa @ConnectWise #MSPsummit

[TechPRMaven @TechPRMaven]

Marketing is not “one and done.” It should be an “always on” effort and be consistent. Marketing should also be driving a lion’s share of the leads, not sales. @IngramTechSol @randy_irvine @eternitydude #MSPsummit

[TechPRMaven @TechPRMaven]

Success is driven by being able to identify top #talent, making them feel valued and recognized. @IngramTechSol @randy_irvine @eternitydude #MSPsummit

[TechPRMaven @TechPRMaven]

MSPs should bring as much #automation as possible to their businesses, especially if you are focused on recurring revenues. @IngramMicroInc @randy_irvine @eternitydude #MSPsummit

[TechPRMaven @TechPRMaven]

Agents must invest more in their businesses than ever before to deliver the end-to-end experience their customers desire, and compete and differentiate themselves from the competition. #MSPsummit

[TechPRMaven @TechPRMaven]

Giving your employees time to do deep, meaningful work is key to job satisfaction. And don’t forget the mental health breaks - they are an important part of empowering your employees. #mspsummit

[channelpr @ChannelPR]

The tech industry is no longer binary.
- Chris Timms @ConnectWise

It’s not competitor and collaborator. It’s far more of an ecosystem. #coopetition #futureoutlook #platform #mspsummit

[channelpr @ChannelPR]

The QBR is a waste. Say hello to the quarterly RELATIONSHIP review. @channelsmart @JSGNOW

#mspsummit #CX #EX #partnerexperience

[TechPRMaven @TechPRMaven]

Developing teams and building culture means being authentic, being real. Check in on your team and ask what you can do to help. Don’t just check the box. #leadership #mentoring #MSPSummit #CPExpo

[TechPRMaven @TechPRMaven]

To move your #bigidea forward stick to the facts, not the emotions; know your audience; don’t be afraid; be patient; and, be creative. #MSPSummit #WomensLeadership

[TechPRMaven @TechPRMaven]

Own your #bigidea but vet it first. That will give you the confidence you need and ensure you have some buy-in from the start. #MSPSummit #WomensLeadship

[TechPRMaven @TechPRMaven]

Having a #bigidea means being prepared — sum up the “why” in one sentence and back it up with accurate and relevant data points. #MSPSummit #WomensLeadership

[TechPRMaven @TechPRMaven]

Career advice — find ways to infuse things you are passionate about in your personal life into your career. #careergrowth #womensleadership #MSPSummit

[TechPRMaven @TechPRMaven]

Hiring for sales? Hire athletes — they are in it to win and there are no “participation trophies” in sales 🤔 #MSPSummit #WomensLeadership #CareerGrowth

[channelpr @ChannelPR]

“You cannot do it alone. You have to have support to get there.”
-Jasmine Muller @ScienceLogic @AllianceofCW

#mspsummit #careergrowth #mentors