Tesco Mobile

👋 Welcome to the official Tesco Mobile Twitter! Follow us for all of the latest news & tips 👌 Got a Q? We're here to help 9am-7pm weekdays, 10am-6pm weekends.

[Tesco Mobile @tescomobile]

@saucyjack73 Hi there. I'm really sorry to hear about your experience, I can see you have sent over a private message. Please continue the conversation there so I can help and support you - Emily

[Tesco Mobile @tescomobile]

@Claire11152715 Hi there. Thank you for taking the time to reach out, can you please send over a private message with your mobile number? I can help and advise from there - Emily

[Tesco Mobile @tescomobile]

@Antty629802 Hi Antty, sorry what account number do you need? You can set up a direct debit on your My Account with your details - Zoie

[Tesco Mobile @tescomobile]

@ChefConsultant Hi Damian, we can assist via private message but we do strongly advise you remove the screenshots as they contain your private info -Zoie

[Tesco Mobile @tescomobile]

@Antty629802 Hi Antty. We're sorry, but we can only take payment from you, be that direct debit or a one-off payment. This is to allocate it to your account. If you wish for us to take a payment, please drop us a private message so we can help with this.

[Tesco Mobile @tescomobile]

@silsonit Hi there, I am sorry to hear this. Please pop me over a DM so I can help - Zoie

[Tesco Mobile @tescomobile]

@AnnaEll06605627 Hey Anna. Sorry to hear this. Could you send over a DM with the mobile number in question and more info on the issue you're seeing please? I'd like to check into it from here - Harry https://t.co/ZsZ8aLI7k4

[Tesco Mobile @tescomobile]

@mmilligan_13 Hey Milena. Sorry to hear this. Please send us a DM with some more details on the issues you're seeing and the mobile number in question - Harry https://t.co/ZsZ8aLI7k4

[Tesco Mobile @tescomobile]

@MMilligan18 That's odd. I've tested our DM option and it seems to be working correctly. Please try using another browser/device or you can also reach out via Facebook/Instagram - Harry https://t.co/ZsZ8aLI7k4

[Tesco Mobile @tescomobile]

@CJW15_ Hey Chris. Sorry to hear this. Each SIM card would need to be checked to see which number it's allocated to. Please send us a DM with some more info so we can help - Harry https://t.co/ZsZ8aLI7k4

[Tesco Mobile @tescomobile]

@chrisjoyce87 Hey Chris. Thanks for getting in touch. We can help you with this from here. Please send us a DM with the mobile number in question - Harry https://t.co/ZsZ8aLI7k4

[Tesco Mobile @tescomobile]

@evil_eve2002 Hey Yvette. Sorry to hear this. Please send us a DM with the number that called so we can take a look at this for you - Harry https://t.co/ZsZ8aLI7k4

[Tesco Mobile @tescomobile]

@charliebarley Hey Alison. Sorry to hear this. The current SIM would be deactivated on the day of expected delivery. This isn't something we can reverse unfortunately. I hope the replacement SIM is with you soon - Harry

[Tesco Mobile @tescomobile]

@fuzzy139 Sorry Shaun, is there a mast fault showing in the area? If so, our colleagues will work to fix it as soon as possible - Harry

[Tesco Mobile @tescomobile]

@Antty629802 I can understand how frustrating it must be for you. If you'd prefer not to pay this online, our colleagues can help on the number we mentioned. A security check would be required - Harry

[Tesco Mobile @tescomobile]

@JayV1994 Hey Jacob. Sorry to hear this. How long has it been this way for you? Could you send over a DM with some more details on the issues you're seeing please? I'd like to help - Harry https://t.co/ZsZ8aLI7k4

[Tesco Mobile @tescomobile]

@mydogisafreak I'm sorry to hear this Gracie. The team will help where possible.

[Tesco Mobile @tescomobile]

@JillCollier16 Thanks for taking the time to leave a review If you have any further questions, do reach out :)

[Tesco Mobile @tescomobile]

@fuzzy139 Sorry to hear this. Please drop us a DM so we can take a further look - Natasha