That Lad

[That Lad @ThatLadsNoGood]

@GNRailUK Please could you ask the KGX-PBO service which just left FPK to stop at WGC as well?

[That Lad @ThatLadsNoGood]

@GNRailUK is parking free for motorcycles at welwyn north?

[That Lad @ThatLadsNoGood]

@GNRailUK Can you confirm that the £10 admin fee does not apply due to the disruption please?

[That Lad @ThatLadsNoGood]

Hello @GNRailUK I bought a paper ticket from Knebworth this morning as your website wasn’t working but couldn’t use it due to the disruption. Can I use it tomorrow instead or can I get a full refund?

[That Lad @ThatLadsNoGood]

Any chance of a reply please @GNRailUK ?

[That Lad @ThatLadsNoGood]

@GNRailUK please can you train your ticket inspectors on railcard discounts? Just had a grumpy one arguing with me that 26-30 discount is not valid during peak times even though the fare is over £12.

[That Lad @ThatLadsNoGood]

@GNRailUK Pls could you pass on the feedback?

[That Lad @ThatLadsNoGood]

@GNRailUK please can you train your ticket inspectors on railcard discounts? Just had a grumpy one arguing with me that 26-30 discount is not valid during peak times even though the fare is over £12.

[That Lad @ThatLadsNoGood]

@GNRailUK That’s fine but I can change trains there without exiting the station right?

[That Lad @ThatLadsNoGood]

@GNRailUK with an anytime return ticket from Knebworth to London, can I travel via Stevenage?

[That Lad @ThatLadsNoGood]

@GNRailUK When will you be including the old peak services from Knebworth?

[Bring Back the Fast Trains @fast_trains_pls]

We're asking @GNRailUK and @TLRailUK to #BringBackTheFastTrains to Knebworth and Welwyn North - https://t.co/YZNgkVMBby

[That Lad @ThatLadsNoGood]

@GNRailUK
why are there no off-peak single tickets available from KBW to KGX on weekdays? There is an off-peak return but only anytime single

[That Lad @ThatLadsNoGood]

@GNRailUK why are there no off-peak single tickets available from KBW to KGX on weekdays? There is an off-peak return but only anytime single.

[That Lad @ThatLadsNoGood]

@GNRailUK When will the fast peak services be reintroduced from Knebworth?

[That Lad @ThatLadsNoGood]

@GNRailUK are the May 2022 timetable changes from your consultation last year going to go ahead?

[That Lad @ThatLadsNoGood]

@GNRailUK Yes

[That Lad @ThatLadsNoGood]

@GNRailUK this form does not work for e-ticket refunds for unused tickets after a train is cancelled (though it says it should) - https://t.co/CpERyIx54M - how can I get a full refund?

[That Lad @ThatLadsNoGood]

@GNRailUK I have not used the ticket. When I put the booking ref into the form it just says “no ticket found”

[That Lad @ThatLadsNoGood]

@GNRailUK I’ve previously got a full refund on unused e-tickets via your website a number of times. When did this change?

[That Lad @ThatLadsNoGood]

@GNRailUK why is there a new £10 “administration fee” to refund an unused e-ticket? Where was this change to T&Cs advertised?

[That Lad @ThatLadsNoGood]

@GNRailUK If I had bought paper tickets online, there would be no admin charge to refund them. Why is it different for e-tickets?