That New Dress

London based Lifestyle & Personal Style Blogger. Aspire to have the best style you can!! Contact [email protected]

[That New Dress @ThatNewDress]

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[That New Dress @ThatNewDress]

@British_Airways my husband & I had to rebook a flight yesterday to London due to air traffic issue. Website said there was an error when booked and to try again. Did this only to find out we’re now double booked. Trying to call to cancel one of the bookings but can’t get through

[That New Dress @ThatNewDress]

@O2 following up with this as still not resolved. Can someone help me without us having to hold for 45mins? We’ve wasted hours trying to get things done and are still chasing

[That New Dress @ThatNewDress]

@O2 we just moved our 2 mobile lines to you and it’s been a nightmare. Multiple times your customer services representatives say they’ll do something & it doesn’t happen. Everytime we chase it’s hours of waiting time. Is there any way you can help us speak to someone quicker?

[That New Dress @ThatNewDress]

@AskeBay Hi Jake, I don’t really follow your response but my understanding is telephone numbers are no long available to sellers due to a change in policy. Is this correct? Also, what is your suggestion to use for contact details when shipping an item tracked? Many thanks

[That New Dress @ThatNewDress]

@AskeBay the last few items I’ve sold, no longer show the buyers telephone number. When sending tracked, a contact number or email is required to let the buyer know parcel is on the way, missed a delivery, etc. How come this is now missing from the delivery info? Many thanks

[That New Dress @ThatNewDress]

@InPostUK Hi 👋🏼 I dropped 4 EVRI parcels to one of your lockers on Thursday 29th September but according to the tracking number they still haven’t been picked up. Can you check if a courier has been to the lockers at postcode RH12 1LP please?

[That New Dress @ThatNewDress]

@VirginAtlantic Great to know, thank you. When I’ve tried to claim the miles/tier points for the upgrade online it keeps saying it’s not available on reward flights. How can I get the miles/points for the upgrade allocated to my flying club? Many thanks

[That New Dress @ThatNewDress]

@VirginAtlantic hiii 👋🏼 quick question! I got my flights on rewards but paid for an upgrade via auction. Do you get air miles and/or tier points on the paid for upgrade? Thanks

[That New Dress @ThatNewDress]

@vestiaireco hi there, order 18441859 was direct delivered to the buyer yesterday at 10am however your timeline currently shows it as still in progress to be delivered. Can this be updated please? A days delay equals a delay in payment ☹️

[That New Dress @ThatNewDress]

@askdepop hi, I’m following up on correspondence about accounts prelovedstylehq & mixedtapes. You demanded a response within 48 hours which I did (17th March) but have heard nothing from you regarding my reply with attached screenshots. Can you give me an update?

[That New Dress @ThatNewDress]

@vestiaireco hi, could you let me know when ref 19946362 will be assessed please? You’re usually pretty quick with this but it’s been quite a few days since they arrived with you. Many thanks!

[That New Dress @ThatNewDress]

@British_Airways @stewartgardner I tweeted you about the same issue days ago and no one got back to me. Please help

[That New Dress @ThatNewDress]

@NETAPORTER hi, I recently made a couple of orders & paid extra for nominated day delivery as wanted items before I travel. They haven’t been dispatched yet. I understand it’s a busy time but you shouldn’t offer the service & have customers pay for it if it can’t be upheld ☹️

[That New Dress @ThatNewDress]

@British_Airways hi, I’m flying with you on Monday and the app is asking for more info before we fly (need to add address & update passport number) but it won’t save the changes. Tried to call but line says your not taking any calls. What should I do? Thanks!

[That New Dress @ThatNewDress]

@vestiaireco I listed 15 items to sell as part of your recent promotion to receive a voucher in return. Just wondering when the vouchers are issued so I know to keep an eye out for it. Many thanks!

[That New Dress @ThatNewDress]

MAKING MEMORIES https://t.co/eAW2kcFqRq on @bloglovin

[That New Dress @ThatNewDress]

@Beer52HQ I sent you a DM about this. Look forward to hearing from you.

[That New Dress @ThatNewDress]

@Beer52HQ Hi, I’m trying to cancel my subscription but been on hold for ages. Could you help with cancellation please? It’s under the name Dominique Waller, email [email protected]. Many thanks!

[That New Dress @ThatNewDress]

STAYCATIONING https://t.co/kIbQgv26AH on @bloglovin

[That New Dress @ThatNewDress]

@AvantiWestCoast Thank you, that’s good to know. Our train was supposed to leave from Carlisle but could we board from Penrith instead as it’s one stop after?

[That New Dress @ThatNewDress]

@AvantiWestCoast hi, we have a train booked with you tomorrow but has been cancelled. Looks like all the other train times are fully booked, so not sure what we should do?