@toxictoes Demand for our service was high yesterday and we're sorry about the delay. We're happy to hear that our garaging partner got you back on the move and hope your journey back went smoothly.
@LordWoolamaloo Hi, our Patrols do their best to park safely while still getting close enough to fix a broken down car. We'll get this looked into internally and feed it back to the Patrol.
@No_Limitz999 Depending on the distance that you're being recovered, this will be done in stages. The breakdown team will be best placed to update you on this.
Hi, we'll always do our best to get to our Members as quickly as possible, but we've been especially busy recently. During periods of high demand, ETAs can change, and Patrols may be reassigned depending on their location, workload and remaining legal driving hours.
We hope you're okay and if you'd like us to check the latest update on your breakdown, please send us a DM with your full name, car reg and postcode, or give our Emergency Breakdown team a call on 03330 046 046.
@derbydunk Hey, any previous discounts would expire at renewal and we're always more than happy to help with your cover and price if you reach out.
📞 0343 316 4444
💬 https://t.co/bEEdt1QALH
@GTP_daan We'll feed this back. Please DM your full name, postcode, and which policy your making a payment for. The AI chat will ask a few questions first to make sure you are connected to the right team.
@DJforEdS We're pleased to hear your complaint was resolved quickly, Daniel, and that a refund was provided. We're sorry again about the service you received, but it's great to hear the follow up and complaint handling helped put things right.
@MissMcGrath5 Hi, we're really sorry about the delay in answering your call. Demand for service is very high at the moment. We hope everything's ok now and you got home safely.