The Academy

The official Twitter page for The Academy. Offering best-in-class automotive training with original, progressive curriculum.

[The Academy @TheAcademyATX]

Sales managers and salespeople: Tune in for Jeff Gabbert's live webinar below! Learn how to "Shape the Path" of the customer experience and sell more vehicles as a result. Putting the customer first will always deliver.

#CustomersFirst

https://t.co/wUnWAMGNAH

[The Academy @TheAcademyATX]

In yesterday's webinar, Tony D shared direction for "Virtual Objection Handling." Customers will object to F&I products in the virtual transaction, the same as in the F&I office, but how you handle the virtual objection is very different!

https://t.co/X9RTJYjxfr

[The Academy @TheAcademyATX]

In his presentation "Stay Cool Under Pressure," Chuck Shelby shares tips for every F&I manager on how to handle every customer walking in your office. Bottom line: Keep it cool.

#StayCoolUnderPressure #CustomersFirst

https://t.co/sDag2KeEat

[The Academy @TheAcademyATX]

Join us on Facebook Live this week (May 5-6) for more webinars from Tony D and The Academy team! This week's topics range from "Adapting Your F&I Process to the Virtual Transaction" to "Banking Response to COVID-19." Times: 1:00 & 3:00 pm both days.

https://t.co/VIMGD46wuc

[The Academy @TheAcademyATX]

In this time of uncertainty...

...May the 4th be with you!

Take a look at this new video from the official Star Wars franchise, offering us a bit of hope (and nostalgia) as we continue to face unforeseen challenges.

Happy Star Wars Day!

https://t.co/PKOIN9zO0M

[The Academy @TheAcademyATX]

Speaking of ethical F&I, check out the announcement below - #EFIcon2020 is happening!! (On a smaller, virtual scale, but it's happening!)

#VirtualFandI #EthicalFandI

[Ethical F&I Managers Conference @eficon2023]

The time has come...

We said we were looking for virtual alternatives to the EFI conference, and we've found some - stay tuned throughout the day for more announcements!

#EFIcon2020 #VirtualEFIcon2020

[The Academy @TheAcademyATX]

In today's video, Tony Dee shares important tips to help ensure an ethical, 𝘤𝘰𝘮𝘱𝘭𝘪𝘢𝘯𝘵 virtual F&I transaction. Tune in for all the details - there are some things you may not know!

#CustomersFirst #VirtulFandI

https://t.co/xBtusv0f8P

[The Academy @TheAcademyATX]

In case you missed it: Tony D and Dale Patten talked last Friday about how to present F&I products in a virtual meeting.

(Note: Video quality is much better when viewed live on the meeting platform, than in this recording.)

#CustomersFirst #VirtualFandI

https://t.co/WcQCorSOve

[The Academy @TheAcademyATX]

Tony D chatted with Dale Patten (from Great Lakes Companies) yesterday about the ever-changing status of F&I around the country. Watch their Facebook Live video for all the details. #DoinItLive

https://t.co/Fyf6Vwp0eL

[The Academy @TheAcademyATX]

@MattWoods_26, regional manager with IAS, shares some great advice for leaders in the dealership. Read on for tips on how to help your teams through this crisis.

#LeadershipinaPandemic

https://t.co/6GICoy1UaV

[The Academy @TheAcademyATX]

Earning customer trust in this time of uncertainty: Academy trainer Jeff Gabbert addresses the importance of following through on CDC guidelines and provides tips on how to do so.

#CustomersFirst

https://t.co/zNtaz9mMVP

[The Academy @TheAcademyATX]

Feel free to reply here or send us a message if you have topics or questions you'd like us to cover in an upcoming article or video. (3/3)

#ToNow #CustomersFirst

[The Academy @TheAcademyATX]

For more ideas on what you can do right now in your dealerships and for your customers, check out our LinkedIn page: https://t.co/WogNvSB41B. We're posting in-the-moment articles from our training specialists to help you handle the unprecedented situation we're all in. (2/3)

[The Academy @TheAcademyATX]

Tony D and Jeff Gabbert went live on Facebook earlier today to discuss the challenges dealerships are facing in the midst of COVID-19 and what sales can do #ToNow in today's sales market. (1/3)

https://t.co/1ns4zIR91S

[The Academy @TheAcademyATX]

Here's another great article from trainer Chase Marshall. Read on for tips on how to offer solutions in these trying times - hint: focus not on the offers themselves, but how to approach the topic and relate to the customer.

#CustomersFirst

https://t.co/IDdCkaRcQi

[The Academy @TheAcademyATX]

Check out the new article below, from Academy training & development specialist Mike Lower: find out how to lead your teams and improve overall performance - simple, easy steps that can be implemented at any dealership.

#TheAcademy #LeadershipTraining

https://t.co/7ma7BsZyoT

[The Academy @TheAcademyATX]

Academy trainer Jeff Gabbert wrote a great article on creating cash flow in these uncertain times. This is a great conversation to have with your customers about how purchasing a new vehicle can actually help.

#CustomersFirst #CashFlowforCustomers

https://t.co/wcUospmvwf

[The Academy @TheAcademyATX]

With growing concerns regarding COVID-19, The Academy has made the decision to cancel Y.E.S. F&I School for April 2020. We are committed to doing our part to help keep everyone safe, and we will continue to monitor the situation closely, making further announcements as necessary.

[The Academy @TheAcademyATX]

With growing concerns regarding COVID-19, The Academy has made the decision to cancel Y.E.S. F&I School for April 2020. We are committed to doing our part to help keep everyone safe, and we feel this is the right thing to do at this time. 1/2

[The Academy @TheAcademyATX]

For all of you attending the EFI Conference (or thinking about it), Embassy Suites is taking safety precautions against coronavirus. The details are attached here, but you can also view them on the #EFIcon2020 website: https://t.co/PReSC8XqAU.

We hope to see you in Denver!

[Ethical F&I Managers Conference @eficon2023]

EFIcon2020 will go on! For peace of mind, please be assured that the Embassy Suites in Denver is taking precautions against coronavirus. You can view the preventive measures on the conference website (below). We WILL see you in Denver!

https://t.co/P9iU6cqKlL