Erin Roberts

Stirring conversation about #art, #culture, #partnerships, #civicengagement & all things #Chicago

[Erin Roberts @TheCivicGood]

@OscarHealth I NEVER enrolled with your company. I have other insurance - currently and for 2026. Yet you continue to send me bogus bills and now an ID. No one answers the phone when I call. Please stop harassing me or I will file legal complaints for fraud.

[Erin Roberts @TheCivicGood]

@BestBuy - not sure what kind of shady business you’re running but I have been quoted 10 different amounts for the same purchase. All same info. Even your agent created an invoice and the link then showed a different amount. What is wrong w your system?? It’s been $874 to $902

[Erin Roberts @TheCivicGood]

@bsw5020 Happy birthday! 🎉

[Erin Roberts @TheCivicGood]

@Chicago_History Ravenswood, Richmond St

[Erin Roberts @TheCivicGood]

@Walgreens I’ve been on hold for hours with your pharmacy and then it just rings through. How do I get help??

[Erin Roberts @TheCivicGood]

@RushMedical I was on the phone jointly with your reps and my insurance company who was trying to fix your mistake and we were bounced from agent to agent saying wrong dept. The final person was incredibly rude to me and the insurance agent had to tell him his comment was inappropriate.

[Erin Roberts @TheCivicGood]

@RushMedical why are you trying to bill me for services that I didn’t receive? Then when I call it out you say it was for last year. Then you send me an itemized statement that shows you billed and were compensated twice by my old insurance. I can’t get a real person on the phone

[Erin Roberts @TheCivicGood]

@RushMedical I still am getting no answers or help on this and it’s causing issues with setting up new medical appts. I have proof that you were paid (twice) by my old insurance. And you continue to hold a bogus deposit you charged me to see my longtime PCP.

[Erin Roberts @TheCivicGood]

@EuropeanWax I have been calling my primary location all day and then 3 other locations in Chicago and none are picking up. How do I get ahold of someone to make/change an appt?

[Erin Roberts @TheCivicGood]

@EuropeanWax I have been calling my primary location all day and then tried 3 other locations in Chicago and none are picking up the phone. What is the point of being a pass patron if you can’t get ahold of anyone to schedule/reschedule.

[Erin Roberts @TheCivicGood]

@chicagotribune please correct your records and stop harassing me. Your team calls every day starting at 7am to say I have an old payment on file. Not true as my cc shows monthly payments to you. I just canceled my account because of this harassment and yet you’re still calling.

[Erin Roberts @TheCivicGood]

@JoannaRN_ @MattGertz That was before Russia broke the peace agreement and invaded.

[Erin Roberts @TheCivicGood]

@GetSpectrum your customer service is terrible. Waited 45 minutes to finally get an agent and they hang up, no call back. So much for being a longtime customer. Called back and out back in an hour long queue — no thanks.

[Erin Roberts @TheCivicGood]

@RpsAgainstTrump Just more proof that they do not understand the meaning of consent. The woman politely yet clearly stated she did not want to be filmed. So they filmed her and then lie saying it’s ok and she’s not being filmed.

[Erin Roberts @TheCivicGood]

So happy to see the return of critical architecture coverage in the @chicagotribune. And written by @EdwardKeegan no less! Finally inspired to renew my subscription to the print edition.

[Blair Kamin @BlairKamin]

Good morning. It is indeed a very good morning. Architecture criticism is back in the pages—and on the website—of ⁦@chicagotribune⁩. Read ⁦@EdwardKeegan’s first architecture column here: ⁩https://t.co/YUdUnZCEpK

[Erin Roberts @TheCivicGood]

@bgmasters I successfully run a business AND household w/o the help of a husband or family nearby. And very active in my community. As a childless, single female, I also pay more taxes—but happy to do so if it means better schools, safer streets, and better economy. My skin is in the game.

[Erin Roberts @TheCivicGood]

@Walgreens I’ve collectively spent a but on hold and no one ever answers the phone at 1601 n wells pharmacy. How do I get assistance?

[Erin Roberts @TheCivicGood]

@LinkedIn what is up with your platform & customer service? I’m a premium member and cant get any help. Impression analytics no longer show for posts even though 1,000+++ (well over the minimum 25). No longer see followers/audience/viewers. What is point of a premium membership??

[Erin Roberts @TheCivicGood]

@PattiLuPone Hoping you have a mild experience and swift recovery!

[Erin Roberts @TheCivicGood]

@cta what is going on with the LaSalle buses. They show up around 30mins and then disappear and show “delay” when 5mins out. There hasn’t been a 156 at LaSalle and Quincy for more than 40mins. The next one now shows delayed and the others disappeared completely.