Rush is an academic health system that includes Rush University Medical Center in Chicago, Rush Oak Park Hospital and Rush Copley Medical Center in Aurora.
@Luvdolphinz Hi Deanna, our Patient Relations team has reached out to the billing director for a status update and will reach out to her as soon as they have more information.
@piliqn We're sorry to hear you're dissatisfied with your care at our Emergency Department, and we apologize for the long wait. Your feedback is important to us, and we'd like to talk to you. Please give us a call at (312) 942-6979 or email us at [email protected].
Ellen would lose feeling in her face, and the numbness often spread to the entire left side of her body. She had limited mobility in her neck, frequent headaches, and she could barely sleep. "My quality of life," she says, "was going rapidly downhill." https://t.co/vLM52w65nZ
My Rush story. Inspiring others living with neck and back pain to find a viable solution. Living a pain free life, your best life. #rushuniversitymedicalcenter#TLIFwarrior#C4C6warrior 👍💪 https://t.co/uwxYUr4vj3
@libra_Gorgeouss Monesha: We're sorry to hear you're unsatisfied with your experience at Rush. Your feedback is important to us, and we'd like to talk to you to learn more. Please give us a call at (312) 942-6979 or email us at [email protected].
In Modern Healthcare, Rush CEO Dr. Omar Lateef, Rush Health CMO Garth Walker, MD, and Jonathan Blum write that academic medical centers, safety net hospitals and insurers should partner to address U.S. policy and funding changes and protect access to care. https://t.co/lREyoD8mRP
💬 “Don’t wait six hours for a cough.” - Ben Wolfe, Director of Digital Transformation, Rush University System for Health
At the Becker’s Health IT + Digital Health + RCM Conference in Chicago, Ben shared how Rush is rethinking care navigation by meeting patients where they are, on their phones.
When low-acuity patients leave the ED, Rush now sends a follow-up text directing them to a provider who can see them in 20 minutes next time.
It’s a simple shift with huge impact: faster access, better routing, reduced ED strain, and a consumer experience that feels intuitive.
This is exactly the kind of digital-first redesign leaders across the country are exploring right now.
📅 Want more conversations shaping consumer experience, access, and digital strategy? Join 3,500+ executives at Becker’s 16th Annual Meeting, April 13–16, 2026, in Chicago.
🔗 Explore the agenda: https://t.co/qidoC0gsFT
#BeckersAnnualMeeting #DigitalHealth #PatientExperience #HealthIT #AccessToCare #HealthSystemInnovation
Sleep’s importance to health rivals exercise or healthful eating. Three AMA member sleep medicine physicians share what patients should understand. https://t.co/CGY3flOAW0 (via @AmerMedicalAssn) @RushMedical
Women are more likely than men to face sleep problems, and hormonal changes can worsen sleep struggles. Lindsay McCullough, MD, of @RushMedical shares simple changes that can make a big difference in sleep quality. https://t.co/oJrAA7QI8h
@TheCivicGood Hi Erin: We're sorry to hear you're having trouble reaching someone to discuss your bill. We encourage you to contact our Patient Relations team at (312) 942-6979 or [email protected].
Webinar alert: See how @RushMedical & @Modea built a digital-first patient experience with interactive chat, on-demand care and real-time scheduling. Join us Sept. 24 at 1 p.m. ET: https://t.co/DkiYAh3pqy
@Grndma211and1 Hi Beth: Virtual urgent care can be done from your home via your smartphone. Your feedback is important to us, and we'd like to talk to you to learn more. Please give us a call at (312) 942-6979 or email us at [email protected].