IAED

The International Academies of Emergency Dispatch (IAED) is a nonprofit standard-setting organization promoting safe and effective dispatch services worldwide.

[Pridestar Trinity EMS @PridestarTEMS]

Shoutout to Dispatcher Derek for going the extra mile! When a patient’s address mix-up nearly caused her to miss an important cancer treatment, Derek quickly recognized the error, confirmed her true location, and ensured she made it on time. Outstanding teamwork and dedication!

[Preparing WilCo @PreparingWilCo]

🏅 Today, Commissioners Court recognized Williamson County Emergency Communications for earning dual accreditation as both an Emergency Fire and Police Dispatch Center of Excellence by @TheIAED!
This national honor highlights WCEC’s elite training, protocols and service. 👏

[IAED @TheIAED]

You all have done exceptional work!

[National Ambulance Service @AmbulanceNAS]

Proud to share that NAS has once again achieved IAED Accredited Centre of Excellence status for Emergency Medical Dispatch. A mark of quality, consistency, and dedication by our incredible NEOC team. 👏🚑

Only 10% of centres worldwide meet this gold standard.

[AIMHI @AIMHI_MIH]

Congratulations to Danielle King, of AIMHI member agency Northwell Health Center for EMS on being named Dispatcher of the Year by @TheIAED!
Well earned and deserved! https://t.co/1w8GV96rT9

[IAED @TheIAED]

Congratulations to @BellAmbulance (Milwaukee, Wisconsin, USA) for becoming re-accredited as the world's 269th Medical ACE! This is their 3rd accreditation—be sure to give them a big round of applause in the comments. 👏👏👏

[IAED @TheIAED]

Rob Farmer joins us to give you the scoop on CentralSquare. He discusses the company’s own Engage conference, the newly named Vertex, and what to expect at their booth at NAVIGATOR.

https://t.co/6VEZEM1QPL

[IAED @TheIAED]

Submit your art for our 2025 NPSTW Showcase!

The theme is “Interconnectivity,” and we are accepting art including short videos, writing, music, and photography. We will NOT be accepting anything created using AI.

Send your work to [email protected] by 3/28.

[IAED NAVIGATOR @iaednavigator]

This session will guide you in making the most of your federal partners. Meet key personnel from the U.S. Department of Transportation, the FirstNET Authority, the Federal Communications Commission, and the Cybersecurity and Infrastructure Security Agency.
Stay tuned for more!

[IAED NAVIGATOR @iaednavigator]

NAVIGATOR 2025 is only a little over a month away! If you haven't already, now is the best time to book your room at the Orlando World Center Marriott for a room as close to the action as possible.

Book your room today! https://t.co/cupNEneTfX

[IAED @TheIAED]

Matt Grogan, Director of Program Development, chats about the Denise Amber Lee Foundation, including its annual “Be the Difference” conference, new training opportunities, and their longstanding support of NAVIGATOR.

https://t.co/IvzMfeqp3Q

[IAED @TheIAED]

Last month SAMU 192 hosted an Instructor Academy in Sáo Paulo, Brazil, and our latest group of instructor candidates was eager to learn all they could about teaching the EMD-Q curriculum in Portuguệs. Bom trabalho!

[IAED @TheIAED]

Dr. Conrad Fivaz returns to talk about Priority Solutions Inc. and new developments and aspects to consider when looking at implementing an emergency nurse triage system.
https://t.co/yox57RFOwE

[IAED @TheIAED]

The Academy is pleased to inform you that Montgomery County Hospital District in Conroe, Texas (USA) has been re-accredited as the world's 111th Medical ACE! This is their 7th accreditation.
These are the people whose hard work and dedication made this achievement possible!

[IAED NAVIGATOR @iaednavigator]

To get you pumped for NAVIGATOR 2025 in Orlando, Florida, we're highlighting some sessions we're offering.
On April 15, Susi Marsan is leading the session "Transforming 911 Training: Empowering Tomorrow's Heroes with AI Excellence."
Stay tuned for more session highlights!

[Samantha Jayne Jones @Samanthawinnet1]

We are getting ready for #IWD2025 , are you ?? #teamwast @TheIAED #nursesingreen

[IAED NAVIGATOR @iaednavigator]

There's still time to sign up for some of the specialized pre-conferences courses before NAVIGATOR 2025!
The Executive Workshop on April 14 is led by IAED President Jerry Overton and PDC Senior International Program Administrator Ross Rutschman.
https://t.co/P1trEYvL3B

[IAED @TheIAED]

If you're interested in putting the "evidence" in "evidence-based practices," there's no better way to do it than by submitting an abstract for a research poster.
The deadline is March 7, 2025: https://t.co/QWokGJNYN0

[IAED @TheIAED]

Dr. Anthony Minge, senior partner at Fitch & Associates, speaks about the importance of sponsoring NAVIGATOR and highlights the services available for emergency dispatchers through his company.

Listen here or on your preferred podcast platform: https://t.co/Z8Gq4boJtV

[IAED @TheIAED]

We at the Academy are delighted to announce that City of Roswell Division of Emergency Communication has been re-accredited as the world’s 308th Medical, 56th Fire, and 17th Police ACE! Way to go!

[IAED NAVIGATOR @iaednavigator]

Avoiding conflict in the dispatch center is a common problem no matter where you are.
Attend our "Brave Conversations" pre-conference NAVIGATOR course taught by Cindy Sparrow on April 14, 2025, in Orlando, FL, and learn how to handle these situations.
https://t.co/P1trEYvde3