@virginmedia Can you send me details of how to lodge a complaint then please? Not just a url that leads me into an infinite loop of dead ends. An actual complaint form please.
.@virginmedia - such staggeringly bad customer service I actually had to leave a call because I was giggling so much. Days without connection, no one has a clue how to help. The worst customer service imaginable. #virginmedia#terrible
@virginmedia Can I have an email address to make a complaint please? Not a link, not a URL of handy hints - an email address that is monitored and responded to by Virgin. Thanks.