@ola_supports Urgent Charged twice (₹975 each) for single ride via Amazon Pay—once on Mar 4, again on Mar 10. 13+ days passed, no resolution. Amazon directs to you as merchant. Refund immediately or escalate.
CRN: 10538649977
Tx Ids:
P04-5583228-3044160
P04-0822592-3672024
#Ola
@ola_supports Consistently getting same response over email, its been more than 20 working days and 25 calendar days!
What sort of automated response is this @ola_supports@bhash ?
Stop using @Olacabs#olacabs#ola
@ola_supports They just asked for a same screenshots and trip ID, had provided them. No response from their end.
You guys are doing nothing for it.
@bhash is this how your team handles customer tickets? Is this how @iitbombay alums work?
@ola_supports@ola_supports@Olacabs Have already shared the email id via DM, have not received any mail or any update from Ola.
@bhash Is this how your company is trying to recover is losses?