The RAC

Helping drivers get back on the road since 1897 🚗

Got a question? 👉 @RAC_Care

[The RAC @TheRAC_UK]

@CalumWebster Hi Calum, I'm really sorry to read of your thoughts on us. If you'd like to share in further detail via DM, we'd be happy to listen and assist where possible. ^Elle https://t.co/LTO4XBPUVD

[The RAC @TheRAC_UK]

@MrFrewster Hi Mr Frewster, I'm really sorry to read you wish to cancel your renewal, but are having trouble doing so. If you could pop us across a DM, we would provide some further options to assist. ^Elle https://t.co/LTO4XBPUVD

[The RAC @TheRAC_UK]

@uniquehitech Hi Hitech, I'm really sorry to read you've been left unhappy with our Mobile Mechanic services. I can only appreciate how frustrating this may be for you.

If you could pop over a DM with some further details, I can look into this further and raise accordingly. ^Elle https://t.co/LTO4XBPUVD

[The RAC @TheRAC_UK]

@Martinport Hi Martin, thanks for reaching out, and making us aware of your son's breakdown - I can only imagine how frustrating this must be for you both.

Would you mind popping across a DM with some further details to allow us to look into this further? ^Elle https://t.co/LTO4XBPUVD

[The RAC @TheRAC_UK]

Hi Sharon, I am very sorry to read that there were delays to attend you and would like to take a closer look at why this happened and how we can support your concerns today. Do you mind sending us message containing your vehicle reg, postcode and mobile number please? Thanks, ^Cara

[The RAC @TheRAC_UK]

@BrownPendrick Hi Pendrick, I'm really sorry to read you've been unhappy with the estimated time of arrival. I can appreciate how concerning this may have been. Could I please confirm this has been resolved now? ^Elle https://t.co/LTO4XBPUVD

[The RAC @TheRAC_UK]

@dinosaurs4juice Due to the personal details we will need, we'd be unable to discuss this publicly. Due to this, we'd be unable to respond until you can do this for us due to DPA. ^Elle https://t.co/LTO4XBPUVD

[The RAC @TheRAC_UK]

@dinosaurs4juice Hi Vic, we reached back out yesterday asking for some further details to take a look into this further for you. If you'd like to discuss this further, could I ask you to reach out via DM please. ^Elle https://t.co/LTO4XBPUVD

[The RAC @TheRAC_UK]

@hollypbarnes Hi Holly, I'm really sorry to read you've been left unhappy with how your battery breakdown was handled. I can appreciate how frustrating it may have been.

If you were able to drop us a DM with some further details, we can certainly take a look into this further for you. ^Elle https://t.co/LTO4XBPUVD

[The RAC @TheRAC_UK]

@_eittol Hi Lottie, I'm really sorry to read you've been waiting longer than expected. I can appreciate how worrying this can be, and hope you're waiting safely.

Would you mind reaching out via DM, and confirming some details which can help us look into this further for you? ^Elle https://t.co/LTO4XBPUVD

[The RAC @TheRAC_UK]

@smartroad78 Good afternoon, thanks for feeding this back. We appreciate notifications that aren't personalised to yourself can be inconvenient. Please allow us to feed this back internally to help with any further improvements. ^Elle https://t.co/LTO4XBPUVD

[The RAC @TheRAC_UK]

@coast2coast84 Good afternoon, I'm sorry to see we missed your breakdown post on Saturday. I hope all is well, and this has since been resolved?

If you would like to discuss this further, could I kindly ask you to pop over a DM? ^Elle https://t.co/LTO4XBPUVD

[The RAC @TheRAC_UK]

Morning, I'm really sorry to read you've been left unhappy with your breakdown in Switzerland with us. I can appreciate how concerning this may have been.

Would you mind sharing some further details via DM? I'd need an overview of the events, vehicle reg, contact number and home address. ^Elle

[The RAC @TheRAC_UK]

@Mia6620 Hi Mia, I'm really sorry to read you're struggling to cancel you membership with us. If you could pop over a DM we can point you in the right direction to discuss this further. ^Elle https://t.co/LTO4XBPUVD

[The RAC @TheRAC_UK]

@catherinestobbs Hi Catherine, thanks for reaching out. I'm sorry to read you've been left unhappy you're having troubles cancelling your renewal. Would you mind popping us a DM, so we can point you in the right place? ^Elle https://t.co/LTO4XBPUVD

[The RAC @TheRAC_UK]

@Melp1969 Hi Paulm, I am sorry that you have had to send us this and steps will be taken to have this investigated further. Can I ask you to send me a message of the location and time this happened please? Thanks, ^Cara

[The RAC @TheRAC_UK]

@MartyFullardUAE Morning, thanks for reaching out. To allow me to assist, and point you in the right direction, could I please confirm some further details via DM? ^Elle https://t.co/LTO4XBPUVD

[The RAC @TheRAC_UK]

@Suzannemelissa Hi Suz, I'm really glad to read you've had such a wonderful experience with our patrol!🧡 Would you mind popping across a DM with your vehicle reg and contact details, so we can pass your thanks along? ^Elle https://t.co/LTO4XBPUVD

[The RAC @TheRAC_UK]

@DaveChubb Hi Dave, thanks for letting us know. Pop us a DM, and we can confirm how to do this moving forward! ^Elle https://t.co/LTO4XBPUVD

[The RAC @TheRAC_UK]

@Janeyxxxxxx Hi Jane, I've personally popped you across a DM, could you let me know if this has come through and if you can respond? ^Elle https://t.co/LTO4XBPUVD