The Restory

Aftercare For Shoes, Bags & Leather Goods • Book A Collection • Request A Preliminary Quote •

[The Restory @TheRestory_]

@nailsbydani Hey there!
​
Thank you for your message.  

Recently, we've been receiving high volume enquiries however, your message deserved a timely response and apologise for the inconvenience caused.
​
We are sorry to hear about your experience.

Kindly confirm the order number and emai...

[The Restory @TheRestory_]

@AmeliaMorganx Hello, I'm sorry you have to chase. However, I understand you have been in contact with several people from our team today via whatsapp, email and Trustpilot.

[The Restory @TheRestory_]

@BlacknessinXtra Hey there!
​
Thank you for your message.  
​
We are sorry to hear about your experience. Please confirm your full name and email address in order to proceed further.
​
I will look forward to your response.
​
Have a nice day.

[The Restory @TheRestory_]

@BlacknessinXtra Hi, 
​
Apologizes for the delayed response and thanks for getting in touch. 
​
Could you kindly provide your full name ? I will be happy to help you.

[The Restory @TheRestory_]

@aram_shahinfard Hi Aram, so sorry for your negative experience. Our client services team have emailed you and will ensure this is resolved.

[The Restory @TheRestory_]

@SatelliteTracy Thank you for all your lovely comments! :)

[Fashion Revolution @Fash_Rev]

"While resale and rental can help keep clothes in circulation, making the most of the items we already love and own should be our default approach to fashion." @TheRestory_ #LovedClothesLast

https://t.co/07j1rqliwF

[HTSI @htsi]

Interior designer Rita Kong reveals a few of her favourite things: her bed linen collection, Budd shirts and shoe- and handbag-repair service @therestory_. Oh, and why meditating can be like going to “a cocktail party in your head” https://t.co/P80SHFvnBF

[Edie Lush @edielush]

Well, this is exciting! Congratulations to @TheRestory_ who has just launched a partnership with @farfetch 👏 High-quality restoration service for your wardrobe! https://t.co/0J14kGDzyv

[The Restory @TheRestory_]

@honorintherain We're really sorry to hear this. Please email us your order details to [email protected] and a senior member of our dedicated team will look into this further for you.

[Spear's Magazine @SpearsMagazine]

@TheRestory_ congratulations on being featured in the Spear’s Luxury Index 2020! Take a look at the index here:

https://t.co/Ei6qzKyr2w

[Spear's Magazine @SpearsMagazine]

Don’t lob those much-loved Louboutins in the bin just yet. CEO Vanessa Jacobs' expert team at @TheRestory_ can work wonders on pre-loved shoes and bags. If inspiration hits and you want a new colour or design, bespoke initialling or a different strap, your wish is their command.

[The Restory @TheRestory_]

@susieinnes I'm the CEO of The Restory. I'm sorry for your experience. My understanding is that the services that would have fixed the problem were declined and that our offer to perform the services with a £140 discount was also rejected. I'll call you directly this afternoon.

[becausemagazine @becausemagazine]

@TheRestory_ is expanding their space at @Selfridges to educate and inspire ✨ Drop by the Accessories Hall for a visual treat exploring the possibilities of repair and personalisation 🖌️ 🔨

[The Restory @TheRestory_]

Thank you @becausemagazine ♥️

[becausemagazine @becausemagazine]

@TheRestory_ is expanding their space at @Selfridges to educate and inspire ✨ Drop by the Accessories Hall for a visual treat exploring the possibilities of repair and personalisation 🖌️ 🔨

[Spear's Magazine @SpearsMagazine]

'The restore and repurpose market is also on the rise: @TheRestory_ will repair and renovate shoes and handbags, and is linking up with Harvey Nichols and Selfridges'

#Covid19 is swiftly changing the face of #luxury retail, writes @Luciavanderpost

https://t.co/HK34Uhcx2r

[The Restory @TheRestory_]

Want to make your trainers last? Our latest feature gives you 10 Ways To Care For Your Trainers
https://t.co/MI9QtmA7hv
#fashion #trainers #fashionfix

[The Restory @TheRestory_]

Ready for a change? From your wedding shoes to a tired leather bag, get in touch and reimagine one of your favourites.

https://t.co/Q6rQl1b3En

#RenewYourNormal

[The Restory @TheRestory_]

10 Ways To Care For Your Birkenstock’s, sign up to our newsletter to follow our series Renew Your Normal
https://t.co/22a1EXVobE
#repair #aftercare #ecofashion

[Dream Assembly by Farfetch @DreamAssemblyFf]

Our alumni @TheRestory_ shares 10 ways to care for your favourite summer basket in their latest article. The #startups launched the series #RenewYourNormal to inspire customers to take advantage of this time of change and create new positive habits.
https://t.co/0IsHRv9AnT